Report: #1022818

Complaint Review: Professional Billiard Mover & Installation Service,LLC

  • Submitted: Sun, March 03, 2013
  • Updated: Sun, March 03, 2013
  • Reported By: Hmohan — Orlando Florida United States of America
  • Professional Billiard Mover & Installation Service,LLC
    1238 Dekleva Drive,
    Apopka, Florida
    United States of America

Professional Billiard Mover & Installation Service,LLC Trevor POOL TABLE MOVER, RIPOFF Apopka, Florida

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We hired them to move used Pool table we purchased, we found the moving company on Craigslist. He was very convincing on the phone. We agreed at the price of $240 to move the table my house including the felt replacement labor if needed. When we picked up the table he said in his professional opinion we don't need to replace felt many years left on felt. We trusted him, at the time not realizing it is 2 hours of time saving for him. When moved the table he added additional $25 for stairs which was not discussed. We paid because we did not want to create scene. Move was guaranteed for 30 days. Few days later when we were ready to play our first game. We noticed many cuts on felt. After talking to him, he completely refuse to do anything about it even though he kinda admitted he gave us wrong opinion, he saw one cut and did not anything to us, although we were willing to have it changed at the time of the move. Now he wants Additional labor of $130 plus cost of felt. Then he tells me it has happened before and customer always pays.    IN my opinion, this is intentional to create extra income and we feel it is unethical business practices.

His name is Travis, first he told us he works for the company, then he said his wife owns it. After checking the Department of Corporations in Florida , Company does not exists. 
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This report was posted on Ripoff Report on 03/03/2013 09:02 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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