Professional Marketing International Once they got my charge information, I became persona non-grata to them. false promises American Fork Utah

BBB Reliability Report Professional Marketing International 360 South Technology Ct Lindon, UT 84042 General Information Original Business Start Date: August 1996 Principal : Mr Phil Smith President Phone Number: (801) 492-7000 Type-of-Business Classification: Telephone Solicitations, Other The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources. Customer Experience According to information provided by the company they are a direct marketing organization contracted by outside companies to market to client databases. The company markets business opportunity consulting services by telephone as well as other business development products. This company has an unsatisfactory record with the Bureau due to unanswered and unresolved complaints. The BBB of Utah also notes this company has engaged in a practice of misrepresenting the nature of their record with the Better Business Bureau to consumers that inquire about their unsatisfactory status. Each complaint received by the Better Business Bureau against Professional Marketing International is forwarded to the company for their review. The company has the right to review, and refute all complaints. The BBB does not accept any complaint as fact. It simply accepts a complaint as the position of the consumer. Following receipt of such a complaint the BBB pursues the position of the company. Obtaining the position from both sides in a dispute is the obvious practice in attempting to achieve resolution. This company has failed to provide such feed back for multiple complaints, or they have failed to take any steps to resolve complaints. Even the best businesses will be the subject of complaints by consumers. However the best businesses will diligently work to respond and resolve issues of dispute with their customers. Customers generally seek help from the BBB when their attempts to resolve issues directly with the company fail. The nature of customer complaints involves refund issues, cancellation problems, selling practices, and dissatisfaction with the company's products and/or services. Additional Information Additional Doing-Business-As Names: P M I PMI Coaching Additional Addresses: 765 East 340 South, American Fork, UT 84003 791 East 340 South(undeliverable 4/03), American Fork, UT 84003 Additional Phone Numbers: 800-860-8068 801-492-7036 Fax 800-758-6113 Company Management Additional company management personnel include: Steve Thorne, President Additional File Information This company has a strategic alliance with Storesonline. The Bureau maintains a separate report on Storesonline. Report as of 07/12/2003 Copyright 2003 Better Business Bureau of Utah, Inc. As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained herein is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time. The Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary, and members must meet and maintain BBB standards. If a company is a member of this BBB, it is stated in this report. John Washington,, Pennsylvania
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