Report: #369382

Complaint Review: Projector Lamp Center - SageRyder

  • Submitted: Wed, September 03, 2008
  • Updated: Fri, September 05, 2008
  • Reported By: Holton Michigan
  • Projector Lamp Center - SageRyder
    4060 Peachtree Road
    Atlanta, Georgia
    U.S.A.

Show customers why they should trust your business over your competitors...

I have been trying to get a refund for a returned product since July. My check is always "in the mail". This company did not deliver my product on time. When the product came, I returned it. I paid shipping. Projector Lamp Center (PLC) refused the shipment because you can not return "in the manufacturers box". Hmmm, didn't relize PLC was actually Sony? The shipment was returned to me, I shipped it back AGAIN, and paid for shipping AGAIN.

I have paid 2 shipping costs, and also a restock cost, and I still do not have a refund.

I need help!

Robin
Holton, Michigan
U.S.A.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 09/03/2008 12:28 PM and is a permanent record located here: http://www.ripoffreport.com/reports/projector-lamp-center-sageryder/atlanta-georgia-30319/projector-lamp-center-sageryder-keeping-your-refundrefunding-is-a-scam-atlanta-georgia-369382. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
7Consumer
0Employee/Owner

#1 Author of original report

Confirmed Refund Mailed

AUTHOR: Robin - (U.S.A.)

I received a voice mail from Ashley (PLC) yesterday at 3:45 p.m. stating my refund check #2102 was CUT and MAILED that day.

I will keep you posted.
Respond to this report!

#2 Author of original report

Confirmed Refund Mailed

AUTHOR: Robin - (U.S.A.)

I received a voice mail from Ashley (PLC) yesterday at 3:45 p.m. stating my refund check #2102 was CUT and MAILED that day.

I will keep you posted.
Respond to this report!

#3 Author of original report

Confirmed Refund Mailed

AUTHOR: Robin - (U.S.A.)

I received a voice mail from Ashley (PLC) yesterday at 3:45 p.m. stating my refund check #2102 was CUT and MAILED that day.

I will keep you posted.
Respond to this report!

#4 Author of original report

Confirmed Refund Mailed

AUTHOR: Robin - (U.S.A.)

I received a voice mail from Ashley (PLC) yesterday at 3:45 p.m. stating my refund check #2102 was CUT and MAILED that day.

I will keep you posted.
Respond to this report!

#5 Author of original report

Refund Update

AUTHOR: Robin - (U.S.A.)

Supposedly check will be printed today or tomorrow.

Amber is PLC Customer Service Manager 800-296-8420 #185
There is a Tiffany in the accounting dept.
Respond to this report!

#6 Author of original report

Refund Update

AUTHOR: Robin - (U.S.A.)

Supposedly check will be printed today or tomorrow.

Amber is PLC Customer Service Manager 800-296-8420 #185
There is a Tiffany in the accounting dept.
Respond to this report!

#7 Author of original report

Refund?

AUTHOR: Robin - (U.S.A.)

I just live chatted with "Charles" this morning. Charles states my refund should be sent out today or tomorrow.

I asked for the name of the customer service manager. He would not give me a name. He told me to call accounting.

I have also filed a report with the BBB and the FBI Internet Crime Complaint Center (IC3).

I am going to call accounting. Good times!
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.