Report: #1037416

Complaint Review: ProLash

  • Submitted: Sat, March 23, 2013
  • Updated: Sat, March 23, 2013
  • Reported By: Tina — Sandy Utah
  • ProLash

    United States of America

ProLash Nicki Minaj Trial Offer Hoax. Will charge $120 without sending new product. Product is useless! Internet

Show customers why they should trust your business over your competitors...

I was offered a 'free trial' of Nicki Minaj's new product "ProLash" for the cost of shipping. The fine line of the sign-up offer read that once the trial period was over I was to be charged a regular fee and then recieve regular shippments.

I used the product on 3 seperate occasions and found the product to have a negative reaction to my lashes. The product went on thin and wet and straightened out my lashes and even appeared to shorten them. I read the instructions completely each time.

I had a period of 3 weeks where I underwent an unexpected cancer treatment and recovery and completely forgot about canceling until my first payment on March 6 so I decided to await arrival of the product and make a return. I called the CS team for Prolash on March 23 and was told that there would be no shippment and that the charge was for the "free" product listed as 'trial'.

I was also told that I could not return the product nor could a refund be issued.


1. Offered as 'Free Trial with cost of shipping'

2. Paid over $120 for the free trial with no additional product nor any options of return nor refund

3. Very unhelpful CS Staff

4. A tiny sample size of very expensive 'free trial' product that really has no value practically

5. ProLash is a huge money taking SCAM and HOAX!

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This report was posted on Ripoff Report on 03/23/2013 02:48 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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