• Report: #116954
Complaint Review:


  • Submitted: Tue, November 09, 2004
  • Updated: Wed, December 21, 2011

  • Reported By:Anaheim California
4832 Park Glen Road Minneapolis, Minnesota U.S.A.

PromaxisRX HAMPSHIRE LAB Ripoff Product Did not work as thay say. Will not honer there refund guaranteed. Minneapolis, Minnesota

*UPDATE Employee: Return Policy

*Consumer Suggestion: Recovering Your Money

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Hampshire Lab. Products did not work for me. I have not got a responce on refund.

Anaheim, California

This report was posted on Ripoff Report on 11/09/2004 05:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/promaxisrx-hampshire-lab/minneapolis-minnesota-55416/promaxisrx-hampshire-lab-ripoff-product-did-not-work-as-thay-say-will-not-honer-there-re-116954. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Return Policy

AUTHOR: Mike - (United States of America)

Below is the formal Return Policy of Hampshire Labs.

100% Satisfaction Guarantee

All products are 100% guaranteed. Period. Refunds of the purchase price, excluding freight, may be requested up to 120 days from the invoice date.

No need to get an authorization number. Just send your unused product to:

4828 Park Glen Road

Minneapolis, MN 55416

Include a note telling us how we should process the return.

We have no way to contact this person directly to resolve his complaint from 2004 and request that Mr. David from Anaheim contact me directly at 800-279-5517 ext. 171. If he is willing to provide me with his name, I will look into the issue further and determine if he made a purchase from our company around that timeframe. If he did and indeed returned the empty containers or unused product within 120 days requesting a refund, as stated in the retun policy (above), we will promptly issue a full refund.

As you can see, we have a very generous return policy. We strive to provide quality products and superior customer service to each customer without exception and we look forward to satisfying this issue for David.
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#2 Consumer Suggestion

Recovering Your Money

AUTHOR: Mad As Hell Bill - (U.S.A.)


If you used a credit card to order your product, contact the Dispute Resolution section as soon as possible and tell them your situation. They will investigate and then reverse the charges if your complaint is valid. Tell them about Hampshire Labs promised money back guarantee.

William Hardy
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