• Report: #789409
Complaint Review:


  • Submitted: Sun, October 16, 2011
  • Updated: Sun, October 16, 2011

  • Reported By: hosanna — Lexington Massachusetts United States of America
Internet United States of America

ProofOfTax.com Proof Of Tax The company will not deliver tax returns to you!!! Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

My 2009 tax returns were lost due to computer crash. Because I had not printed a hard copy before, I had to order a new copy. IRS provides tax return transcript free but it takes 5 - 10 days, due to time constraint, I have decided to try to order it online and from other agencies.

I googled it and found ProofOfTax.com. The website is suspicious, because it does not tell you how much they will charge for the service. My other concern is in order to order the previous years' tax returns or other tax documents such as W-2, 1099, etc. we have to provide SSN, full name and address, credit card #, billing information, everything..., they even asked you provide AGI $ for any year you wish to provide. But I had not choice... I almost needed it immediately, because tomorrow 4/17/11 is the deadline...

According to the website's advertisement, it takes 8-27 minutes to download the returns. However, after I submitted all information and completed my order, and even I received electronic receipt of 39.98 from Tax Services <agent@hamptonware.com>. But I just don't see 2009 my return.

I tried to contact customer service, the website kept sending pop up screen saying my log in id and password was not valid. I was in the website, I was never logged out, how could my log in id and password were not valid? So there is no way to contact customer service After a few try, I decided to log in again, there is no screen you could track your order.

I tried to use "forget my id or password" function hoping by providing my id or email address I could be given a right password and get to my order, but after I click "forgot my id or password" link, it directed me a page where the font or the page is white instead of black, you don't even know where to enter what, all you can vaguely see the "continue" button.

I am very disappointed! No other words... Just wanted people to know "Be careful with this company". I just hope people have better luck than I do.


This report was posted on Ripoff Report on 10/16/2011 11:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/proofoftaxcom/internet/proofoftaxcom-proof-of-tax-the-company-will-not-deliver-tax-returns-to-you-internet-789409. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on ProofOfTax.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.