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Report: #208564

Complaint Review: ProSeal - Hicksville New York

  • Submitted:
  • Updated:
  • Reported By: Vacaville California
  • Author Confirmed What's this?
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  • ProSeal 6 Commerce Street Hicksville, New York U.S.A.

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I ordered ProSeal on 5-10-06, charged on my credit card 5-23-06. Contacted Customer Service 3 times, told me item was shipped, didn't receive, will ship again. Still no item received as of today 8-29-06. Contacted them again and was given new number to call, 1-800-716-8667, Windstorm, which you can't get through to a liver, but told to contact CustomerCare@stormvac.com.

Finally, got a response to my e-mail, but I have to send them proof I paid for the ProSeal Kit, either my bank statement, credit card statement or cancelled check, via mail to 245 8th Ave, PMB 855, New York, NY 10011. No way, will I send any of this to them. I sent back e-mail asking for a live person to call me, probably won't, but I will keep trying. I wish I had gone to this website before I ordered this so called product.

Lynn
Vacaville, California
U.S.A.

This report was posted on Ripoff Report on 08/29/2006 08:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/proseal/hicksville-new-york-11801/proseal-ripoff-hicksville-new-york-208564. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

ProSeal Still Advertising on TV

AUTHOR: Lynn - (U.S.A.)

POSTED: Wednesday, September 13, 2006

ProSeal is still advertising it's "product" on TV, The History Channel. I did e-mail the History Channel about this ad, but have not received a response. Just wanted to get this out there, in case some one may be considering buying this "product". They gave a web page to use, that doesn't exist, but the phone number to order, 1-800-716-9912, works. I am still awaiting word from my credit card company on their investigation of ProSeal.

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#1 Author of original report

Update to my ProSeal Problems

AUTHOR: Lynn - (U.S.A.)

POSTED: Wednesday, August 30, 2006

I have contacted my credit card company and they are going to credit my account and seek payment back from this company. I also contacted the Chamber of Commerce for Hicksville, NY and they are forwarding documents for me to file. The customer service rep did answer my e-mail (customercare@stormvac.com) and said it I wanted to talk to a live person, to call the number he/she gave me in the first response to my e-mail, 1-800-716-8667. Of course, as before you get recorded message, they are so busy, contact e-mail address. I waited about 10 minutes on the phone and got disconnected.

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