Complaint Review: Protect Cell - Novi Michigan
- Protect Cell 39500 High Pointe Blvd. Suite 250 Novi, Michigan USA
- Phone: 877.775.3274
- Web: http://www.protectcell.com/
- Category: Consumer Services
Protect Cell Takes Money, Refuses Services, Steels personal property, puts identity at risk Novi Michigan
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I signed up with Protect Cell after a high Pressure Sales pitch by a Verizon representative. After paying 149.00 for a service contract with Protect Cell, I would need there service within 10 months. I had to pay another $125.00 to Protect Cell before they would provide service. In the end they send me a used phone to replace the one i shipped. The Used Phone they shipped was bad, and I had to ship that one back. After complaining, they shipped me another used phone at no extra cost. This phone too, was defective with a cracked screen. I shipped this phone back. And demanded another, they refused service unless I paid another $150.00. It has been about three months now with no working phone On Sept 2 I finally had to write this phone off. I had to contact Verizon , report the phone as stolen and cancel the contract. This cost me an additional $500.00.
In the end Protect Cell is a scam and rip-off. I would not do business with them for anything. Protect Cell is not to be trusted. I hope this notice alerts other unsuspecting consumers and that once you read this you will save your money and find another company.
Signs this company is a scam and rippoff
1 long hold times of over an hour
2 customer reps hang up on customers
3 constant transfers to corporate with long wait times and disconnects.
4 theft of property , if you ship your device to them they will keep it.
5 your personal data is at risk with this company. Anyone of their employees can lift your personal data.
This report was posted on Ripoff Report on 09/03/2014 04:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/protect-cell/novi-michigan-48375/protect-cell-takes-money-refuses-services-steels-personal-property-puts-identity-at-r-1174241. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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