Report: #6081

Complaint Review: Protection USA

  • Submitted: Wed, August 08, 2001
  • Updated: Wed, August 08, 2001
  • Reported By:
  • Protection USA
    1556 Guadalupe Dr
    Mesa, Arizona

ADS or ITI Protection USA ripping off their employees, company overall is a rip-off

Show customers why they should trust your business over your competitors...

The company going under the name Protection USA or ADS which is the marketing company, telemarketers if you prefer, are ripping off their employees. Not to mention that I believe they are working illegally.

One: A minor is managing the office, he works more than forty hours a week and tells the office and employees that he is making around seventy thousand monthly. He wears gold jewelery and shows it off hoping this encourages employees to work, instead making them angry.

Two: No base salary, all on commission. Each employee calls in to a hopeful customer and if that person wants the system, a workorder is written up. If it gets installed, then the employee makes money, but it is never a sure thing and the higher management seem to busy getting their own installs, they sometimes take installs from the employees, which in turn takes money away from the employee.

Three: Management lies. They tell the employees that a starter makes 75$ each install, after five installs the rate goes up to one hundred, after a certain amount of times the rate eventually goes up to 125$ each install. In reality, the person opening the deal makes 75$ no matter what, If they eventually learn to close the deals then they make 50$ for closing as a T.O. or closer. If they do a complette solo, by themselves and the install goes in, then it goes to 125$.

Four: Hourly schedule on no hourly base pay? Yes thats right, employees are supposed to work from 9 am until 6 pm, and yet are not getting paid for the hours they are working there.

Five: Con? The higher management, whether jokingly or not, have mentioned two individuals who can break into the houses of a certain area code and rip people off, in which case, protection USA calls them a day or so later and offers a free security system. Of course there is a monitoring fee for the security.

Six: Unmanaged managers? All upper management can't seem to handle the employees right. They take it upon themselves to treat the employees like their either in boot camp or being coached constantly. Sometimes an employee will complain and management just blows up at them.

These are just a few things that I have noticed, not to mention other smaller details, but the company overall is a rip-off to work for. They dont seem to know what integrity means, what it means to be a business or how to handle the employees.
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This report was posted on Ripoff Report on 08/08/2001 12:00 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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