Complaint Review: Proud American Moving - Dallas Texas
- Proud American Moving 1331 Regal Row #100, Dallas TX 75247 Dallas, Texas United States of America
- Phone: 800.650.2146
- Web: www.americanmovinggroup.com
- Category: Moving Companies
Proud American Moving American Movers Group? Been 3 weeks. Our stuff is still not delivered. Dallas, Texas
*General Comment: If you havent done so already...
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My wife and I have relocated from Pennsylvania to California. I hesitate to use the word "moved" because our stuff still hasn't arrived. The movers arrived promptly on 6/22. They were even a few minutes early. We were satisfied with the movers' work ethic and how diligently they packed our items. Then we got the bill. After being quoted at approximately $1,700 to ship our belongings to California and store it for 2 weeks, the mover increases our price to over $5,500. "Extra" charges consisted of A) "long carry charge" ($100 for every 75 feet of carrying), B) $14 for every box of theirs that they had to use (the movers put our smaller boxed items into bigger boxes and charged us for over 20 boxes at $14 a piece. you do the math) and C) claiming that we are over our inventory (I understand additional charges, but an additional $3800?).
This report was posted on Ripoff Report on 08/15/2011 09:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/proud-american-moving/dallas-texas-75247/proud-american-moving-american-movers-group-been-3-weeks-our-stuff-is-still-not-delivere-765315. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
If you havent done so already...
AUTHOR: l williams - (USA)
SUBMITTED: Thursday, August 18, 2011
I too have had the exact experience as you and still await my shipment from over 6 weeks. There are more than several of us in this perdicatment. I have been in contact with at least 4 different people, 1 of which got a shipment yesterday (partially missing items, broken items etc) the other received a phone call from the moving company stating that they are working to get her shipment out. Everyone I have been in contact with has not seen a shipment in 3 weeks plus. We all separately but collectively filed complaints with the FMCSA, Atty General in your current state as well as Texas, US Dept of Transportation Global Compliance and also contacted an agency by the name of Move Rescue who is being extremely proactive with contacting the company and local authorities on all of our behalf to secure our HOSTAGE SHIPMENTS. The website is www.moverescue.com. Keep calling, file the complaints and please contact Move Rescue asap. This is an unfortunant situation, but yesterdays set of events has provided a glimmer of hope.
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