In April, 2011 I left all my possessions with an approximate value of $75,000 in two Public Storage units at their property on Covington Hwy in Atlanta while I moved to Chattanooga, TN. Twp weeks after my move, and four days prior to moving into my new home, a devastating tornado hit the area and rendered me homeless. I stayed in CONSTANT contact with Public Storage regarding my possessions, and when I fell behind in my payments by a couple weeks, I was told I would be charged $50/month per unit late fees. I strongly objected to this because NOWHERE in their contract was this outrageous fee mentioned. Suddenly my $130/mo payment became $230/mo, and while I struggled to pay off the rapidly increasing bill, I also struggled to find a home (I ended up living in 8 places in three months time). During this time I made payments on my storage bill, but due to my limited income and lack of permanent residence, I was unable to pay off my bill in full. In telephone conversations with the manager of the location I was ASSURED that NO WAY were my units going to be auctioned off, mainly because I wasn't seriously in arrears and hadn't had the units for very long. WHAT A LIAR CATHERINE BROWN IS. By July my bill jumped to over $500, and again I was told DO NOT WORRY there was no way my things would be sold. Finally, in September I found a permanent home and saved $500 that the Public Storage website said was due, and I paid in full online. Within minutes of making this online payment, while reviewing my account details, I found out PUBLIC STORAGE SOLD EVERYTHING I OWNED IN JULY! I never received any notice of pending sale, which I would have NEVER let happen. Even after the sale, I was NEVER notified that my entire life was sold for $140!! I WANT TO FILE A CLASS ACTION SUIT; I am certain this has happened to many people. What makes this most terrible is they refuse to tell me where my things are being sold, and won't do a thing to help me locate my property. I want to get a court order compelling them to tell the buyers my property was sold without my knowledge and requiring them to tell me where my things are and how I can get back my personal papers, and family heirlooms. Please write to me at my email address listed with this report if you want to join in my suit and/or want to help form or represent a class action. THESE PEOPLE SOLD 35 YEARS WORTH OF MY THINGS PLUS EVERYTHING I HAD TO GIVE MY KIDS AS MEMORIES OF OUR FAMILY. They didn't just steal my property, they destroyed my life! THESE THIEVES NEED TO BE STOPPED.
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