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Report: #1287636

Complaint Review: PUBLIC STORAGE - AURORA Colorado

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  • Reported By: ANONYMOUS — DENVER Colorado USA
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  • PUBLIC STORAGE 565 HANOVER WAY AURORA, Colorado USA

PUBLIC STORAGE $1 DOLLAR ADVERTISEMENT COST $57.59 AURORA Colorado

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 I entered into a lease/ rental agreement with Public Storage located at 565 Hanover Way, Aurora, CO 80010 on February 12, 2016. They advertised the first month’s rent for $1.00 dollar which eye was catching especially when you want to budget your money. The contract was five pages and really takes a legal mind to read it. However, on page four, item 4: Termination and Default, it does not specify nor mention about cancellation within 12 or 24 hours. My transaction for the $1.00 dollar for the first month amounted to a total of $57.59 dollars. They changed me $11.00 for insurance, merchandise $21.59 and $25.00 for storage fee. The account receipt states”$1.00 first month’s rent Congratulations! You’ve saved $143.00! On February 13, 2016 I decided to cancel the contact. I arrived at the location at the posted time of opening. As I proceeding to go in the on-duty manager left and turned the open time clock sign from 09:00 a.m. to 11:00 a.m. Therefore, I returned after 11:00 a.m. to cancel the contract. To my amazement I was told that I would only get back $3.00 dollars back although I had been charged $57.59 dollars. I had paid an empty storage bind that I never used. To make matters worse they deducted $11.00 dollars for insurance for empty space and $25.00 for storing nothing. Anyone that has a disagreement with the contact must file for arbitration which takes 60 days for a decision. The company charged me $57.59 for only fifth teen minutes of their time to sign my name.

This report was posted on Ripoff Report on 02/14/2016 12:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/public-storage/aurora-colorado-80010/public-storage-1-dollar-advertisement-cost-5759-aurora-colorado-1287636. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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