Complaint Review: PUBLIC STORAGE - clinton Maryland
- PUBLIC STORAGE 7975 Branch Ave clinton, Maryland USA
- Phone: 3018682949
- Web: PUBLICSTORAGE.COM
- Category: Storage & Self Storage
PUBLIC STORAGE 1.00 scam for first month rentals clinton Maryland
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Do not get scammed by 1.00 first month fee - called call center 1-800-688-8057 associate said that it would be $1 plus $24 administration fee plus state tax and bring your own lock. I asked several times what was the cost and what was needed. I was told $25 plus tax, plus ID. Made reservation. The local public storage called and spoke to agent who said when would you be coming and then I asked what was needed just to be sure. She told me it would be at least $61 for the first month that included 1 plus 25 plus tax plus INSURANCE. At no time did customer service agent mention incsurance and I asked several times. I was quite amazed. Agent put the unit mgr on the line. The manager said yes there is insurance on the unit and there are three different levels to choose from. Told her customer service said 25 plus tax and did not mention anything about insurance. She said that customer service would not know and every state different. What seems strange to me, which I told the manager is that the agent knew which state the reservation was for and even if they do know the exact insurance rates he did not mention it at all as a fee. I told the manager of 7975 Branch Avenue in Clinton, Md that Public Storage did not practice full disclosure of pricing just to get you in the office. I of course told her to cancel the reservation. One last thing - even though I only needed a small unit - the reservation was for one of their largest units which would have been in the hundreds if I had kept the unit for more than a month. Big time scam artists - BEWARE!
This report was posted on Ripoff Report on 05/11/2016 12:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/public-storage/clinton-maryland-20735/public-storage-100-scam-for-first-month-rentals-clinton-maryland-1304990. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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