• Report: #765605
Complaint Review:

Public Storage

  • Submitted: Mon, August 15, 2011
  • Updated: Mon, August 15, 2011

  • Reported By: Ladelie Legion — Phoenix Arizona United States of America
Public Storage
11236 N 19th Ave Phoenix, Arizona United States of America

Public Storage liars and scam artists Phoenix, Arizona

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This company's website and the banner outside their physical location both advertise "$1 for 1 month" but I was billed $12.50 instead.

When I called customer support (877-788-2028), I was told by Jacquelynn that I had paid a lesser amount than what is reflected by both my bank statement and my account information on publicstorage.com.

I was also told that the 1 dollar promotional rate had been applied to ONE DAY because I began my rental on the very last day of the previous calendar month. I did NOT receive the first month for $1!

This is inexcusable and I will not rest until $11.51 is credited back to me. I chose Public Storage because of this promotional offer and I was jilted to the MAX! They are scam artists, as far as I'm concerned, and I'm going to make a point to tell EVERYONE the kind of dirty dealings they put over on their customers. FOR SHAME!

This report was posted on Ripoff Report on 08/15/2011 09:08 PM and is a permanent record located here: http://www.ripoffreport.com/reports/public-storage/phoenix-arizona-85029-4819/public-storage-liars-and-scam-artists-phoenix-arizona-765605. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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