Report: #1403352

Complaint Review: Public Storage

  • Submitted: Sat, September 30, 2017
  • Updated: Sat, September 30, 2017
  • Reported By: Jacqueline Holmes — streamwood Illinois USA
  • Public Storage
    1200 w schamburg rd
    schambrug, Illinois
    USA
  • Phone: 847-891-6335
  • Web:
  • Category: Liars

Public Storage Mary property manager They are dishonest ,Don't give information upfront when asked schambrug Illinois

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i made resavation on line for august 31, went in to view size of the storage to insure it was big engouh for my itiems i when i got here no one was there i waited for the person to return when the guy returned i was told to wait until he finished his paper work i waited for 10 mintues until he was done i told him my name and i made a resavation on line for August the 31st and wanted to view the unit he said ok  and since you are here we can do the paper work i said i don't need it until the 31st i was told that was fine i explained that i never rented a storage space before , to my surpize the contract started that day i wasn't aware until i received the email i called to speak with the manager mary and explain what i was told by her employee she aplogized and said there was nothing she could do about it , i explain to her i was not pleased about being lied to i didn't want to pay for storage before it was time for me to put my itiems in there again she said there was nothing she could do i asked for corape office number and was told there wasn't a corparte office i was really angry but i had already payed  i would never rent from public storage and will not recommend anyone i know to do so .. there is also a gapping hole when you exit the gate that broke a tire iron on my driver side i called to complain to mary and was brushed off , this was my first public storage rental and my last i had a terrible experince with public storage horrible place .

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This report was posted on Ripoff Report on 09/30/2017 02:06 PM and is a permanent record located here: http://www.ripoffreport.com/reports/public-storage/schambrug-illinois-60193/public-storage-mary-property-manager-they-are-dishonest-dont-give-information-upfront-w-1403352. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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