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Report: #1316464

Complaint Review: Public Storage - Seattle Washington

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  • Reported By: Not going to take it any more! — Seattle Washington United States of America
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  • Public Storage 10821 Lake City Way NE Seattle, Washington USA

Public Storage Fire hazard, not secure, broken, dangerous, dirty, rude, no service Seattle Washington

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The Lake City Way Public storage is in a word Ghetto. The girls who were working there when I came in were rude. they were running a scam where they were charging for a new lock and giving you a used one. GREAT I did call their GM over the bad service and scam. 

Then I got a call from a customer service servey - ONLY it was the same girl running the scam doing a non company standard harassing confrontational phone call. Again I called the GM. 

I was uncomfortable going in - I was uncomfortable calling and talking to this person I asked that somoene else come meet me while I remove my stuff the company would do no such thing and I continued to get calls from the office girl. 

So when I came in to get my stuff it took THREE trips up to get the girl who had cut off my lock to come take off her lock YES with out a REASON she had decided to cut off my lock. then she left me there before I realized YOU CAN NOT OPEN MY DOOR> 

The door is ply wood that's it a bit peice of plywood help on with a hing anyone with a screw driver could take off. 

my "door" was actually set up in a place that made it so the hall door must be closed so my door could open. ONly the hall door was Broken... so I could not open my door. 

The first month for 1$ is a scam as it is actually almost the smae price as the normal monthly price. 

i CALLED AND ASKED THE gm TO CALL ME BACK AFTER I MOVED STUFF OUT HE NEVER DID 
a year and a half later I called again and thought YA know what I should just post the rediculace door video. 


Never do business with this location EVER it is a TRASHY DIRTY pooly mantained place with a rude staff and the reginal manager not only knows he did nothing to help. 

This report was posted on Ripoff Report on 07/12/2016 11:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/public-storage/seattle-washington-98125/public-storage-fire-hazard-not-secure-broken-dangerous-dirty-rude-no-service-seattl-1316464. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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