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Report: #166129

Complaint Review: Publications Unlimited - Fort Lauderdale Florida

  • Submitted:
  • Updated:
  • Reported By: Shelton Washington
  • Author Confirmed What's this?
  • Why?
  • Publications Unlimited 3357 NW 53rd Court Fort Lauderdale, Florida U.S.A.

Publications Unlimited RIPOFF Unable to cancel subscription No response Fort Lauderdale Florida

*UPDATE Employee: Publications Unlimited DOES NOT solicit

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My wife ordered me a subscription to both Rider and American Rider magazines as a gift. After the
first few issues of Rider, I decided I did not want to
continue with that publication. When the billing statement showed, my wife paid $23.97 to cover the cost of the magazines we had received and wrote "Cancel" on the invoice. We have continued getting the magazine and
bills from the billing service on which we have written "Cancel". Finally she called Publications Unlimited and was told she could not cancel the magazine
until she paid an additional $23.97 and then if she cancelled she would get a partial rebate. She tried to explain that she had already paid for more magazines than we recieved, but the reply was the same. I contacted Rider Magazine and they told me that since the magazine was ordered through another party, they could not cancel the contract but would make sure that we received no more magazines. Further calls to the 800 number results in no response.


Bruce
Shelton, Washington
U.S.A.

This report was posted on Ripoff Report on 11/28/2005 06:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/publications-unlimited/fort-lauderdale-florida-33309/publications-unlimited-ripoff-unable-to-cancel-subscription-no-response-fort-lauderdale-f-166129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Publications Unlimited DOES NOT solicit

AUTHOR: Rebuttal Publications Unlimited - (United States of America)

POSTED: Friday, December 18, 2009

Publications Unlimited USA, Inc. has been in business since 1949.  Publications Unlimited USA is one of several processing centers for various independent agents across the United States.  Publications Unlimited USA has never solicited business to any subscribers.  Publications Unlimited USA does not have a merchant account in which consumers claim they are charged. We have NEVER received any monies from any subscribers, however, in the interest of good will, whenever a publisher has referred us on a complaint we have done everything in our power to resolve any problem by attempting to contact the company that originally placed the subscription and have when possible made arrangements for a refund.   If you have been referred to Publications Unlimited USA, please feel free to contact our customer service department M - F at 800-267-2611 and we will try to help you in anyway we can.

Before calling us, we do suggest you contact the company in which you paid, referencing your check, bank records or your credit card statement.  If you receive no satisfaction, please, feel free to call us.

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