Complaint Review: Ripoff Report | PunchTV Studios Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Punch TV Studios was established for those consumers who are intrigued by one-of-a-kind programming. Punch TV Studios, known for providing a unique selection of original and creative television programming. Punch TV Studios is a company for the people by the people; the consumer is the company’s main priority.
- PunchTV Studios Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Punch TV Studios was established for those consumers who are intrigued by one-of-a-kind programming. Punch TV Studios, known for providing a unique selection of original and creative television programming. Punch TV Studios is a company for the people by the people; the consumer is the company’s main priority.
2698 Dawson Avenue Suite A
signal hill, California
PunchTV Studios Verified TRUSTED Business REVIEW: Punch TV Studios the only African-American lead company currently in the process of an IPO.
*UPDATE: PunchTV Studios pledges commitment to Ripoff Report Corporate Advocacy, Business Remediation & Customer Satisfaction Program. A program that benefits consumers, ensuring complete satisfaction, confidence when doing business with a member business. PunchTV Studios recognized by Ripoff Report Verified™ as a safe business service.
EDitor's UPDATE: Positive rating and recognition has been given to PunchTV Studios for its full commitment to quality customer service.
Ripoff Report's discussions with Punch TV Studios have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. Punch TV Studios listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
Punch TV Studios's CEO, Mr. Joseph Collins, has informed us that his personal philosophy is that his clients success is the heart of the business. [continued below]....
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
The information provided in this report below is based on comments made by Joseph Collins during an onsite inspection held by a third party verification company with no biases towards PunchTV Studios.
Punch TV Network is a part of Punch TV Studios. Joseph Collins expressed that his company used to have a network model that reached over 55 million homes, "we are now rebuilding the network on a market by market basis. For example, we have a station [in] Houston, Beaumont, Pensacola, Jacksonville, etc…as we continue to build it out one market at a time…making that market work for us. And so our theme is to provide great programming provided to the urban market and give independent producers an opportunity to have their work shown in these markets."
Because of the nature of Punch TV Network, they work business to business and they have had great success with the business's they are currently working with. Mr. Collins further stated, "the ones we work with are very happy with our programming reaching their consumer market base because their consumers are watching our channels."
CUSTOMER CARE & COMPLAINT RESOLUTION – PUNCHTV STUDIOS
During the on-site interview, Mr. Collins was asked to describe a situation where a client was not satisfied with the level of service they received. Mr. Collins expressed that they are not aware of any complaints against their company, "we have really great relationships with TV station owners…they really like us…we have an impeccable reputation with them."
When asked to comment on complaints posted on Ripoff Report's website Mr. Collins stated the following, "a good portion of those comments are from a former employee of ours…he was very very unhappy for whatever reason…part of it was because we were growing the company and part of it was because we were developing a business model that required flexibility and this person was very inflexible…and we actually ended up suing that employee in Los Angeles Superior Court for libel and defamation and we won." He further stated, "a lot of the comments that are there are irrelevant and erroneous and part of the settlement the judge ordered that those comments be removed from the search engine rankings…a lot of our new shareholders don’t understand the process and they are finding this information on the Internet and it is causing a lot of confusion….this former employee was causing a lot of the discomfort among other employees." Mr. Collins additionally stated the following in regards to their accreditation, "with our IPO, the SEC has fully qualified and vetted us. We have made full disclosures about every aspect of our business dealings to the SEC. This is a huge vetting process. Those who are familiar with this process would not even question us because we have made full disclosure, all of our information is now public knowledge via the SEC website…and we have also been independently audited by a major accounting firm."
When asked what type of changes they have made to honor their commitment to making things right with the consumer per the request of Ripoff Report, Mr. Collins stated, " we have added more controls now…we are more aggressive with contracts and making sure that there is no confusion. We make sure everything is in writing. And our team is more experienced."
Punch TV Network is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, " we thank you for the opportunity to tell our side of the story. We really appreciate this opportunity to tell our story."
PUNCHTV STUDIOS– STATEMENT FROM THE CEO – JOSEPH COLLINS
" The brainchild of entertainment maven Joseph Collins, Punch TV Studios is the sole TV production company catering to the African-American, English speaking Hispanic and American urban communities. Overseeing the operations of independent, company-owned divisions, Punch TV Studios offers its unique content digitally on-demand, successfully filling in the creative gap left in the market by major studio networks. Punch TV Studios recently launched their IPO at just $1.00 per share.
Punch TV Studios's Punch TV Studio's team has expressed that they feel very confident doing their job and excited about working for the company. Punch TV Studios takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "Punch TV Studios takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "Punch TV Studios provides a very positive environment in which to work in. Opportunities for suggestions and improvements are encouraged. Mr.Collins is truly concerned about employees contribution to the company and providing growth opportunities for us. He takes the time to listen and communicate with employees and customers."
Ripoff Report was pleased to learn that Punch TV Studios' past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.
STATED IMPROVEMENTS FROM PUNCHTV STUDIOS
Punch TV Studios recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, Punch TV Studios has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our review, which included discussions with Punch TV Studios recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, Punch TV Studios has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience. , Ripoff Report is convinced that Punch TV Studios is committed to quality delivery of services resulting in total client satisfaction.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that PunchTV Studios meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. To confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
Punch TV Joseph Collins Rachel Ramos signal hill California
This televiion network is well known for bringing in interns and not having professionally trained employees to properly train iinterns; no one possess any television experience to train interns. Do not be fooled with the equipment that you see, it is outdated and does not comply with other state of the art TV stattioms. Do not waste your time with Punch TV, if you use them on your resume you will most likely NOT be considered for the position youre attempting to attain.
This TV network is operated by hope not by an experienced TV network staff. Instead of them asking an intern for their credentials the intern should ask the Punch personnel for their's
If you care to be entertained for a couple of hours out of a day then take a pen and pad and take notes you just might strike it rich by writing an instructional manual on How Not To Do on TV Networks. There are so many other networks available to you to get the proper training to jump start your career in the TV industry. Punch TV is not the place that breeds professionals in the TV industry.
This report was posted on Ripoff Report on 07/18/2013 11:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/punchtv-studios-verified-trusted-business-ripoff-report-verified-businesses-you-can-trust-punch-tv-studios-was-established-for-those-consumers-who-are-intrigued-by-one-of-a-kind-programming-punch-tv-studios-known-for-providing-a-unique-selection-of-original-and-creative-television-programming-punch-tv-studios-is-a-company-for-the-people-by-the-people-the-consumer-is-the-companys-main-priority/signal-hill-california-90801/punch-tv-joseph-collins-rachel-ramos-signal-hill-california-1068276. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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