Report: #399957

Complaint Review: Pure Energy Products

  • Submitted: Wed, December 10, 2008
  • Updated: Wed, December 10, 2008
  • Reported By: Fairfax Virginia
  • Pure Energy Products
    Oklahoma City, Oklahoma

Pure Energy Products "Trial Offer" or "Auto Ship" Program: What did you sign up for??? Oklahoma City Oklahoma

Show customers why they should trust your business over your competitors...

I signed up for the "30 day trial offer" for Acai Berry Blast, in which the terms stated that I must cancel in 29 days or be charged $89.95 each month. It also stated a $49.95 cancellation fee for the "auto ship program". I believed I had signed up for the "trial offer" not the "auto ship" program. Nowhere did it say when the "auto ship" period starts, when you sign up for the trial offer or at the end of the trial offer which is what I assumed...

Upon receiving the product which looked very cheap, had extra ingredients I did not want and came with NO receipt or any information on the product or program, (everything seem shoddy and secretive) I decided to cancel and was told by a rather testy customer service rep that I would be charged $49.95 to do so!

This company is a rip-off and uses sneaky, tricky business practices!

Fairfax, Virginia
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This report was posted on Ripoff Report on 12/10/2008 01:54 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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