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Report: #373460

Complaint Review: Pure Fitness - Phoenix Arizona

  • Submitted:
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  • Reported By: Phoenix Arizona
  • Author Confirmed What's this?
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  • Pure Fitness 3202 E Greenway Rd Phoenix, Arizona U.S.A.

Pure Fitness Membership Cancellation is not possible Phoenix Arizona

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Called Financial company to cancel my account and they said I had to go directly to Location to cancel Monday through Friday. I said I go past there only on Sunday's and with the high cost of gas I do not want to make a special trip so they said send a registered letter to cancel my membership. I sent the required registered letter which they received.

I am cancelling because I am on a fixed income and I cannot justify going there just on Sunday's and the $25 fee is too much for a one day work out once a week
They said even though I sent them a cancellation notice as required I cannot cancel until I bring my current account up to date even though I have not been able to use the membership because I just cannot afford it right now. With the late fee it is $40 that I owe and I they will continue to charge my account until I bring my account up to date.

My automatic pay was stopped when I cancelled my credit card. I will buy the $40 and will pay it eventually but I have told them I need to cancel my membership now. They will only cancel my account if I pay the $40. It seems like the thing to do but not right now. My social security check comes tomorrow and I have a whomping $12 in my account right now.

So Pure Fitness stand in line. I have others who want my money more. It is too bad that we cannot resolve this. I might have gone back if my situation got better.

Peter
Phoenix, Arizona
U.S.A.

This report was posted on Ripoff Report on 09/16/2008 01:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pure-fitness/phoenix-arizona-85032/pure-fitness-membership-cancellation-is-not-possible-phoenix-arizona-373460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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