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Report: #1171127

Complaint Review: Pure Health Product - Internet

  • Submitted:
  • Updated:
  • Reported By: darlinp669 — Everett Washington
  • Author Not Confirmed What's this?
  • Why?
  • Pure Health Product Internet USA

Pure Health Product order not processed SCAM BEWARE California? Internet

*UPDATE Employee: Pure Health Product

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I placed an order with a legit weightlosscompany for a free trial of 2 products.  Several hours later I received an email stating my order was not placed properly and is canceled. 

I then replied to that email and left my contact phone number.   

Minutes later someone called meand on my caller identifier showed as California.  A man with a strong foreign accent,  hard to understand,  stated my order wasn't placed andhe needed my credit card number so I could replace my order correctpy. I refused to do so and said th7s seemed out of the ordinary.   

Previously to his phone call I had checked my bank account and saw my mo ey was already being processed from the legit company I originally placed it with. He stated that the mo ey was bei g credited back, but sstill needed my card info.so my order could be properly processed.

I hung up, I then went to the original website and called the number for customer service. My order was placed properly, everything was fine. They had no clue who was tryi g to do this, but they said dont do it.

So..beware. this is a scam to get your credit card info. 

 

This report was posted on Ripoff Report on 08/20/2014 01:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pure-health-product/internet/pure-health-product-order-not-processed-scam-beware-california-internet-1171127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Pure Health Product

AUTHOR: www.purehealthproduct.com - ()

POSTED: Thursday, August 21, 2014

Hello Barry,

I am so sorry that you had to deal with such a phoney siatuation yesterday.Please be adviced,that our website is www.purehealthproduct.com and we are a staging affilaite website.The phone number you adverstised is  not ours.

 

We also recognize that you may be upset and, unfortunately, some thing has not met your expectations.We are sorry that someone called your and had to deal with this situation.

 

https://www.facebook.com/purehealthproduct

If you feel that you need additional account support, please contact our Support Center by telephone at +1 424-320-2138 (United States). For your convenience, our telephone lines are open 9am Eastern to 9pm Eastern, Monday to Saturday.

 

Media Relations Manager,

Catherine Williams

support@purehealthproduct.com

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