Complaint Review: PurePlay - Internet
- PurePlay Internet United States of America
- Phone:
- Web: pureplay.com
- Category: Casinos & Cardrooms
PurePlay Rebate Fraud Internet
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The website entices you to sign up for "free" and tells you to put your credit card down in the event that you want to pay to enroll in tournaments.
Before I knew my card had been charged $25. I not once played in a tournament or even a game. I immediately contacted customer support and explained I wanted a refund. They told me that the best way to get my money back was to submit a rebate form and it would take 10-12 weeks to receive.
I filled out all the information correctly and have now waited approximately 10 weeks. Today I contacted customer support and they told me I had given them the wrong email address and wrong purchase date (which I pulled from my bank statement).
This company thrives off fraud and do NOT expect to receive any type of rebate from them. Better yet do NOT put your credit card down because it will be charged.
This report was posted on Ripoff Report on 02/24/2012 05:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pureplay/internet/pureplay-rebate-fraud-internet-844264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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