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Report: #1412866

Complaint Review: PURPLE CASTLE - California

  • Submitted:
  • Updated:
  • Reported By: LYDIA — BERGENFIELD New Jersey United States
  • Author Not Confirmed What's this?
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  • PURPLE CASTLE California United States

PURPLE CASTLE ORGANIX CBD OIL They put you into a 'contract' without your knowledge California

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Saw Tom Hanks is part of this whole CBD Hemp Oil craze and how can you go wrong, right? So I clicked past his participation in the research and went to order the $5.99 bottle. That's all they advertise. Two days later, I checked my statement and there was a $79 charge IN ADDITION TO THE $5.99 bottle. I called, and they said they could cancel the $79 charge and they gave me 2 weeks to see if it worked, and if it did, they would put me on a plan that was heavily discounted.

If, however, i called by 11/22, i could cancel everything with no repurcussions, or additional charges. I called today. I was informed I am breaking a contract and the best they can do is charge me the $40 cancellation fee. I lost my mind, and then they said, okay, we can cancel you for $28 and you won't get any other charges. I let them do that, as much as I didn't want to, because i was very upset that it could be more.

This company is a rip off.  The CS people are sneaky and snarkey and they are trained to rip.you.off. if anyone is suing, let me know.

 

 

 

This report was posted on Ripoff Report on 11/21/2017 08:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/purple-castle/california/purple-castle-organix-cbd-oil-they-put-you-into-a-contract-without-your-knowledge-cal-1412866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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