Complaint Review: Purrfect Auto Service #123 - Pasadena California
- Purrfect Auto Service #123 2048 E. Colorado Blvd Pasadena, California U.S.A.
- Phone: 626-844-4665
- Web:
- Category: Auto Repair Service
Purrfect Auto Service #123 ripoff, did further damages to car Pasadena California
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I first went to Purrfect for a transmission fluid flush (I received a coupon which seemed like a good deal at the time). They found a cracked CV boot, and recommended that two of my belts be replaced. I agreed to the services.
A few months later, one of the belts started to squeak, so I came back to Purrfect for an adjustment. At this time, I was told that the transmission fluid needed to be replaced. I refused and told them that it has recently been changed by them, but they insisted that it was dirty (showed me how black it was), and would not let up. I reluctantly agreed, since I wanted to get out of there as quickly as possible.
Immediately after I got my car back, it started to hesitate when I tried to accelerate, so I took my car to a dealership for a check-out (not wanting to come back to Purrfect since I suspected they had done something to the car). The dealership found that the ignition module was bad and replaced the ignition module and spark plugs. A week later, I also discovered that the AC was no longer working.
I have no direct proof that Purrfect caused the damages, but would never go back to them. During the two times I was there, I noticed that most of the people who came in seemed to be first-time customers who received a coupon in the mail. The lack of repeat customers is a good indication that people are not satisfied with the service. I am planning to report them to the Better Business Bureau.
Muriel
Pasadena, California
U.S.A.
This report was posted on Ripoff Report on 04/08/2005 02:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/purrfect-auto-service-123/pasadena-california/purrfect-auto-service-123-ripoff-did-further-damages-to-car-pasadena-california-138099. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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