• Report: #600326
Complaint Review:

Q Business Solution And Software-HQ.net

  • Submitted: Wed, May 05, 2010
  • Updated: Thu, May 06, 2010

  • Reported By: sharisam — egg harbor township New Jersey United States of America
Q Business Solution And Software-HQ.net
Internet United States of America

Q Business Solution And Software-HQ.net they mislead and purposefully overcharged my credit card for a service I could have gotten free from the originator's website. Internet

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I entered the software-hq website to purchase for $19.99 a software program that would allow me access to a variety of full versions of programs to use for one year. I wanted to upgrade to the full version of Adobe to edit documents. The charge was over $35 billed to my credit card, not $19.99 as they stated on their site. Even worse that "site" sent me to Adobe directly, which only let me download a 30 day trial version!! Something I could have done without paying $19.99/$35 to software-hq.

I called the 800 number software-hq provided on my charge bill and was rudely dismissed about my complaint, request for a refund and cancelation! In fact, they said that I would be brought up on charges and prosecution if I filled a complaint because I somehow knowingly agreed to this when I processed my order. I DID NOT!! No where do I remember anything being disclosed an additional fee to be charged for an "UPGRADE" and agreeing to it. The operator's scripted responses lead me to believe I am NOT the first nor the LAST to be taken advantaged of from this "COMPANY".

This report was posted on Ripoff Report on 05/05/2010 08:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/q-business-solution-and-software-hqnet/internet/q-business-solution-and-software-hqnet-they-mislead-and-purposefully-overcharged-my-cred-600326. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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