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Report: #402192

Complaint Review: Q BUSINESS SOLUTIONS - Florida Internet

  • Submitted:
  • Updated:
  • Reported By: STRATHFIELD Other
  • Author Confirmed What's this?
  • Why?
  • Q BUSINESS SOLUTIONS SUNRISE FLORIDA Internet U.S.A.

Q BUSINESS SOLUTIONS ripped me off Florida Internet

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Wednesday, 17 December 2008


I was searching for Photoshop software on the internet and came across

Q BUSINESS SOLUTIONS UK

I noticed that they had Photoshop software advertised for approximately $14. No currency id was shown so I naturally thought it was Australian dollars. It appeared to be a British company.

I applied and paid for the software.I was absolutely gobsmacked when on my bank statement it showed up as about US$80..I awoke 3.am AET and immediately contacted the company in sunrise Florida USA. I was talking to a very rude and abrupt receptionist she told me to hurry up because she has other customers to see to. She never gave me a chance to explain to her what my problem was. She then hung up on me.


After numerous attempted phone calls and emails..I told them I could not get access to the software because it needs a serial/key number to open the software.

Any how they kept telling emailing me back telling me that I have to use my email address to logo..


Anyhow here is my last email to Q business solution sunrise florida.


HELLO MY PRECIOUS ONE..I HAVE BEEN HAVING A LOT OF PROBLEMS WITH A SOFTWARE COMPANY IN THE USA..YOU JUST WOULD NOT BELIEVE HOW STUPID THEY ARE..


HERE IS A COPY OF MY EMAIL TO THEM. LOVE DAD..XXX



DEAR BRAINLESS ONES.

1. I AM TOTALLY AWARE THAT YOUR WEBSITE DOES NOT REQUIRE A SERIAL NUMBER TO LOGIN IN. AND I DO USE MY EMAIL ADDRESS TO LOG IN.( IF YOU READ MY EMAIL CORRECTLY IT IS QUITE SELF EXPLANATRY..I AM ASKING FOR THE KEY/SERIAL NUMBER TO OPEN PHOTOSHOP SOFTWARE!!..MAYBE YOUR STAFF CANNOT READ NOR UNDERSTAND ENGLISH??.EITHER THAT OR THEY ARE DOWN TO THIER LAST BRAIN CELL.)

2. I AM NOT ATTEMPTING TO ACCESS THE WRONG SITE. ( I AM NOT BLOODY STUPID LIKE YOU LOT)

3. I JUST CANNOT BELIEVE WHAT A BUNCH OF DOLTS I AM DEALING WITH..IT MAKES ME WONDER HOW YOU HAVE MANAGED TO SURVIVE FOR SO LONG!

4 .IF YOU GUYS NEED A BRAIN TRANSPLANT I CAN RECCOMEND A GOOD SURGEON..HE'S MUGABWE'S PERSONAL WITCH DOCTOR..JUST IN CASE YOU DON'T KNOW WHO MUGABWE IS..HE IS THE TYRANT OF ZIMBABWE AFRICA.

-------Original Message-------

From: Software HQ
Date: 17/12/2008 5:36:56 AM
To:
Subject: [SWHQ #CHZ-57584-134]: Re: PHOTOSHOP

Dear Customer,

We have replied to ALL of your previous emails within 24 hours of receiving them. Below is a forwarded copy of the last email we sent you on December 12, 2008. For further assistance with your account please contact support directly at. Please add this email address to your email contacts so that you can receive all future correspondence from us regarding your membership.

Thanks,
Software-HQ Support


The above reply is a lie..they do not always reply to customers emails within 24 hours.


Subject: serial number
From: support@downitnow.com
Reply-To:
Date: Fri, 12 Dec 2008 06:14:56 -0800

Dear Customer,

Our website does not require a serial number to login or download software. You may be attempting to access the wrong website. Please follow the below instructions to login and let us know if you need further assistance.

I am totally aware the their website does not need a serial number to get logged on. And I am not attempting to log onto wrong website.
I need the serial /key code to open up/ register Photoshop software.



Access the website at http://www.software-hq.net/members/logon.asp

Enter to login. Your membership benefits can all be found within the member's area once you have logged in.

Thanks,
Software-HQ Support

It's just continuously round and round the roundabout.. With Q Business Solutions. Like a cat chasing it's tale..Just cannot get any sense out of them. I have even asked them to send me a cdrom with the software on..they always reply with a form answer..

Terry
STRATHFIELD
Australia

This report was posted on Ripoff Report on 12/16/2008 09:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/q-business-solutions/internet/q-business-solutions-ripped-me-off-florida-internet-402192. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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