• Report: #971653
Complaint Review:

Quality Relocation Services(www.theqrs.com)

  • Submitted: Mon, November 19, 2012
  • Updated: Mon, November 19, 2012

  • Reported By: sirmensah — winter park Florida United States of America
Quality Relocation Services(www.theqrs.com)
5800 E 58th Ave. Unit D Commerce City, Colorado United States of America

Quality Relocation Services(www.theqrs.com) Moving connection Inc House Hold Moving Fraud/Scam/Stolen goods Commerce City, Colorado

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On the 22nd of October 2012, I contracted Dave Lee (541-255-3449) with QRS Company regarding moving our load from Sioux City, Iowa to Winter Park, Florida. Upon a description of our household items, an estimated weight of 1425lbs at a charge of $0.84 per lbs + origin fee of $51 totaling $1251 was agreed on. With a credit card down payment of $401, a pick up date on October 30 2012 was reached.

Preston(303-585-1637) was the assigned driver to pick up our items confirmed for October 30, 2012 at 10:30am. After so many phone calls from the driver changing the pick time at least four times, two drivers showed up to our door at 1:30am October 31, 2012.

Upon the drivers arrival to our apartment with a small truck, we were told another customers stuff was picked up before ours, hence; there was no enough room on the truck for our items. We were told by the drivers they will unload goods off
the truck and come by 6:00am to get out stuff. Once again the drivers didnt show up on time as agreed, they showed up at 10:45am.

We couldnt be there for the truck loading of our items due to the way we had been played with by QRS. We were unable to adjust to be there so a friend witnessed the loading. The estimated delivery per the contract was 3rd November 2012. QRS failed to deliver our items so we made a call on October 3rd 2012 and we were told Shay Levi (a.k.a. Sean) was
the person handling our order.  We were told the load will be delivered the weekend of November 9th and 10th;
once again there was no delivery.

It was agreed upon verbally with Sean the total charge of our load is $2000.00 after discounts for all inconveniences (including a credit card 3% fee that wasnt in the contract). A phone call was placed November 12, 2012 and we were promised at the time that our load will be delivered November 15, 2012 if a 50% ($1000.00) was paid. The payment was made November 12, 2012. We were told there was going to be a call with truck information November 13, 2012, and when no call came we called November 14, 2012, and Sean told us the balance needed to be paid in full if the payment method is a credit card, otherwise cash or money order on delivery. The balance of $1000.00 (for a total of $2401.00 up to this point) was made November 14, 2012 and we were promised the load will be delivered not November 15, 2012 but, the weekend of November 17 and 18, again that didnt happen. I placed a call November 19, 2012 and the new story line is
November 24-25th delivery date. My wife made several attempts via phone for a proper explanation however; her calls were being screened and hanged up on purposely. Once her caller id was blocked (private) someone answered and
the conversation has led us to conclude that we have been scammed.

Thank You.

Companies Involved in Fraud/Stolen goods

Moving Connection, Inc.
10155 Vine Court
Thornton, Colorado 80229
Tel: 720-221-7977

 Quality Relocation Services
5800 E 58th Ave. Unit D in
Commerce City, CO 80022

 TEL: 855-384-3777

This report was posted on Ripoff Report on 11/19/2012 10:28 PM and is a permanent record located here: http://www.ripoffreport.com/reports/quality-relocation-serviceswwwtheqrscom/commerce-city-colorado-80022/quality-relocation-serviceswwwtheqrscom-moving-connection-inc-house-hold-moving-fraud-971653. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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