Report: #12062

Complaint Review: Quantex Microsystems

  • Submitted: Mon, January 21, 2002
  • Updated: Mon, January 21, 2002
  • Reported By: Grand Isle VT
  • Quantex Microsystems

    Grand Isle, Vermont

Does Quantex Microsystems Tech Support Exist? I paid for it!

Show customers why they should trust your business over your competitors...

I bought my second Quantex system in March of 2000 because I was so pleased with the tech support on the first system that I purchased in 1998. However, I have never been able to get past that annoying busy signal since I purchased this computer. I have tried day and night for the past week to no avail. I am having problems with a lost file and it looks like it will probably stay lost until I go to someone who gives a care and of course will pay through the nose despite the fact that I paid for 24 hour/7 day Technical support through Quantex. 3 year limited warranty? Do I have to drive from Vermont to New Jersey to talk with someone?
Grandd Isle Vermont
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