• Report: #846447
Complaint Review:

Quench USA Inc

  • Submitted: Wed, February 29, 2012
  • Updated: Wed, February 29, 2012

  • Reported By: Mike — Mesa Arizona United States of America
Quench USA Inc
780 5th Avenue #200 King of PRussia, Pennsylvania United States of America

Quench USA Inc Billing procedures King of PRussia, Pennsylvania

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We installed a Quench water cooler in our beauty salon in April of 2011.  Our employee doing the deal thought we were purchasing the cooler. At that time I requested in writing that all further correspondence regarding this purchase be sent to my office address.  Since last April I have received no correspondence from Quench, until last week when I got a collection notice from a collection agency saying I owed them about $600.00.  On follow-up we  learned that we had actually been leasing the cooler for $60.00 per month.  Obviously that is a ridiculous price for leasing a water cooler worth maybe $100.00, and if they had sent me any invoices I would have immediately canceled the lease.

This report was posted on Ripoff Report on 02/29/2012 08:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/quench-usa-inc/king-of-prussia-pennsylvania-19406/quench-usa-inc-billing-procedures-king-of-prussia-pennsylvania-846447. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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