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Report: #634533

Complaint Review: QuiBids LLC - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Cathie — California USA
  • Author Confirmed What's this?
  • Why?
  • QuiBids LLC 4 NE 10th St Ste 242 Internet United States of America

QuiBids LLC Invalid $25 Amazon gift card - runaround, failure to replace card, Internet

*UPDATE Employee: Re-issued card

*Author of original report: Issue resolved!

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I won a $25 Amazon Gift Card on July 31, 2010. QuiBids emailed me a gift card on August 2, but the claim code was invalid. I spoke with Amazon customer service and they told me the gift card had been "refunded" to the buyer and I would need to contact the buyer about it (QuiBids).

I contacted Quibids on August 2 and they said they would look into it. On August 10 I received the following response from QuiBids: "I am sorry you are experiencing problems with your Amazon cards! We have contacted Amazon about these cards and they are investigating the problem. They have notified us that they will give us an answer by the end of the week on what may be wrong with these cards. I can assure you that once we hear from Amazon we will resend these cards to you as soon as possible. I apologize for the confusion and the inconvenience. Please let us know if there is anything else we can do for you and have a great day. Sincerely, Cliff F., QuiBids Support."

It is now August 25 and I have not received any further communications or a valid gift card from QuiBids. I have filed a dispute with my credit card company.

This report was posted on Ripoff Report on 08/25/2010 04:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/quibids-llc/internet/quibids-llc-invalid-25-amazon-gift-card-runaround-failure-to-replace-card-internet-634533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 UPDATE Employee

Re-issued card

AUTHOR: J4me - (United States of America)

POSTED: Wednesday, September 15, 2010

I apologize for that inconvenience and sincerely thank you for your patience.  I'm glad we got it resolved.

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#1 Author of original report

Issue resolved!

AUTHOR: Cathie - (USA)

POSTED: Thursday, September 02, 2010

On September 2, 2010, I received a valid $25 Amazon gift card from QuiBids.

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