Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #607882

Complaint Review: QuiBids LLC - Internet

  • Submitted:
  • Updated:
  • Reported By: Evan — Tennessee United States of America
  • Author Not Confirmed What's this?
  • Why?
  • QuiBids LLC Internet United States of America

QuiBids LLC Quibids.com Quibids Quibids likes to give you the illusion you can win! Buyer Beware Internet

*Author of original report: I won and it was more than just an email

*UPDATE Employee: Database

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I was bidding on a Mac Book and noticed the auction was lagging just a bit so I tested my internet connection with ping tests and latency tests (btw I work for my ISP) and my connection was just fine great pings no latency and great speeds.. So I put in my bid for the MacBook and voila I WON, I was exstatic, I couldn't wait to tell everyone about my win, this site is awesome! So i checked my email and there it was, My email with the buy button to pay for this extremely cheap well timed MacBook, But to my dismay when I clicked to pay for it my Username was not the winner hmm..... how could this be? I won, it said it on my screen, I got the email.. Wow, 4 bids after me won what are the odds, even if there was a glitch what are the odds 4 bids after my winning bid won? Here is my email from Quibids.. I contacted Quibids, talked to Josh he said he didn't know what happened, but he would get back to me. Guess what, he didn't I had to call back, he then told me he had to talk to the CFO of Quibids and would call me back by the end of day, hmm... no call back. I called back the next day and he told me I didn't win the auction sorry someone else did.. Not acceptable, I wanted to talk to the CFO myself.. I was told he would contact me, nope 2-3 wks later still haven't heard from him.. I want to know why I haven't received my laptop???? I have screen shots of my win I will post!










Congratulations!
Apple MacBook Pro 13" Laptop
Auction ID: #875345923Congratulations on your win #$#@   ^%^%^!!!

Thank you for participating in Auction #875345923 today. If you have not already made payment for the final auction price, please make sure to within the next 7 days.
Personal Price: $94.00

All you need to do is confirm the item you won by

paying for it as soon as you can. If you do not pay for it within 7 days, we will assume you do not want the item. If the item has already been paid for, a shipping confirmation email should arrive in your inbox as soon as it has been shipped.
Please pay here:
Thank you for bidding and for your loyalty! We

appreciate each opportunity to serve you.
Sincerely,
QuiBids Staff
support@quibids.com

This report was posted on Ripoff Report on 05/27/2010 09:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/quibids-llc/internet/quibids-llc-quibidscom-quibids-quibids-likes-to-give-you-the-illusion-you-can-win-buyer-607882. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

I won and it was more than just an email

AUTHOR: eta420 - (United States of America)

POSTED: Wednesday, June 02, 2010

I won that auction fair and square, so what if I put in only one bid, that is Quibids business plan, you COULD win products very cheap but odds are you won't, I understand this.  I have all the screen shots showing I won, not just an email and if anyone would like to see them I would be more than happy to show you. I won and Quibids doesn't want to pay up. BAD business if you ask me. To everyone else that gets shafted by Quibids good luck, I am sure it's only a matter of time before this industry is either shut down or regulated by state government. I for one have sent letters and emails to my State Attorney's office and Oklahoma's State Attorneys office. I believe it's not a fair business if Quibids can pick and choose who really wins an auction. I know on ebay you get negative feedback and if you have to much negative feedback no one will buy from you.. Well here is my negative feedback.. To all you consumers out there that think you may be able to win cheap products on Quibids BEWARE! They can pick and choose if you win or not. Again BEWARE!

Respond to this report!
What's this?

#1 UPDATE Employee

Database

AUTHOR: J4me - (United States of America)

POSTED: Wednesday, June 02, 2010

I'm very sorry this happened but I will explain the situation.  Our database tracks who wins all our auctions and in this particular auction, he did not win.  That email shouldn't have gone out.  It was a glitch in our system that allowed the email to send to this customer.  Since our customers literally bid at the same time, our database has to keep track of when the bids come through by the thousandth of a second - very close and precise.

The actual winner was indeed another customer.  We have their name and shipping/tracking number of the product for verification.  We hate that this happened and are very apologetic.  In our attempt to make things right, we credited the customer 200 bids.  Know that in that auction, this customer only spent one bid, so by far, he ended up with the better end of the deal.  A glitch like this one is very atypical, otherwise you would see multiple posts like this and in fact, you do not.  We work extremely hard to please our customers and to make things right if any issues arise.  Our loyal customers and testimonials speak for themselves.  We have spoken to this customer, as well as credited the bids mentioned above. 

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now