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Report: #698151

Complaint Review: QuiBids - Internet Oklahoma

  • Submitted:
  • Updated:
  • Reported By: TickedOffTina — Plainfield Connecticut United States of America
  • Author Not Confirmed What's this?
  • Why?
  • QuiBids Internet, Oklahoma United States of America

QuiBids Unauthorized credit card charge and questionable "auctions" Internet, Oklahoma

*UPDATE Employee: Know the Business Model

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I'm a faithful user of eBay to find deals on everything from backpacks for the kids to books to household items.  I've purchased many times, both via winning auctions and the buy now deals.  I was never ripped off.  Along comes QuiBids.  They advertise on a Web site I belong to and I noticed the deals they say their customers have won at auction.  They tout that they are more like a "real" auction.

 So, I go to their Web site and decided to register.  I enter my personal info (name, address, etc).  I am then asked to provide credit card information.  They say it will be used to pay for items won.  I saw nothing indicating that I was actually making any kind of purchase by hitting the "Register" button.  So, I go to my "page" and I notice there are over 100 bids in the upper right hand corner.  I know I didn't purchase any, yet there it is.  They did say they were giving me three free bids.  Unfortunately, I did not realize one had to purchase the bids.  If this had been made clear in the information I read before registering, I would not have done so. 

Regardless, most Web sites give a consumer the opportunity to cancel a transaction by requesting a confirmation of the purchase.  If that had been offered, again, I would have canceled because I do not agree with this type of business whereby you have to pay for every bid.  A consumer could in fact go broke bidding on something on this site because as I found out, the auctions never seem to end!  I do not believe their advertising claims that consumers have won expensive items for pennies.  I truly believe these "two guys from OK" are scamming hundreds if not thousands of consumers into bidding on possibly non-existent items. 

I do not think they are legitimate and I'm going to do some further investigating on them to see what's up.  I'm a single parent who works hard for her money and I do not like being ripped off by anyone.  I sent them an email (since they provide no toll free or business number - red flag) stating that I wanted my money returned to my card.  I also deactivated my account.  Let's see if they are men of integrity or yet another internet scheme to rip people off.  

This report was posted on Ripoff Report on 02/21/2011 02:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/quibids/internet-oklahoma-/quibids-unauthorized-credit-card-charge-and-questionable-auctions-internet-oklahoma-698151. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Know the Business Model

AUTHOR: J4me10 - (United States of America)

POSTED: Wednesday, March 09, 2011

First and foremost, I can assure you we are a legitimate business and do not rip consumers off.  QuiBids operates on a 'pay-to-participate' business model where there is a cost associated with each bid.  We thoroughly explain our business model throughout our site, in addition to the QuiBids101 section.  It's free to register, however, it costs to purchase bids. On the checkout page (where you enter your cc information), it lists (3) times the amount being paid for.

With this said, if you did not wish to purchase those bids, we offer a 100% refund for all unused bids.  It's completely fine to deactivate your account. Email our support to let us know and we'll be happy to refund any of your unused bids.  Also, we absolutely have a number on our site to call which is located within our Help section on our site.  You can access our support via phone, LiveChat or email.

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