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Report: #337804

Complaint Review: Quicken Loans - Nationwide

  • Submitted:
  • Updated:
  • Reported By: San Antonio Texas
  • Author Confirmed What's this?
  • Why?
  • Quicken Loans https://www.quickenloans.com Nationwide U.S.A.

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My experience with Quicken Loans has been a waste of time and so far money. I thought they were a reputable company - I wish I had researched them a little better before proceeding with a loan approval attempt. Here is what I wrote to the company and so far there has been no return answer.

I was dealing with a Jeff Morgan with your company since April 24, 2008. I was told I had a loan with you guys and have even given you a deposit of $350.00 of which you promptly took from my bank account via Debit card on May 22nd 2008. On June 2nd 2008 I was informed that because I didn't have enough "open lines" of credit you could not give me a loan. I am contacting you to get my deposit back NOW!

First of all I was told this was for "earnest money" of which when I confronted Jeff Morgan as to why he took "earnest money" from me without the loan actually being accepted he then claimed it wasn't "earnest money" but a deposit on the loan. I have spoken to 2 other loan companies in the last couple days and have been informed this is not normal practice for ANY home loan. I have also been told that there may have been some "less than ethical" procedures on the part of your company and perhaps I should look into what people have to say about the way your company operates. I don't know if you have ever taken the time to check into consumer reports but now I have and am finding there a lot of people out there that have had similar experiences with your company that to this day have not gotten their money back.

Your company obviously had a copy of my credit on April 24th 2008 when I first asked for a home loan yet you ran it again on May 22nd I very much would like to know how and why this wasn't noticed by your company from the very beginning. Instead you dragged me thru inspecting every financial aspect of my life just to tell me "I don't have enough revolving credit". You did not wait to take the money from me and I should not have to wait to get my money back.

I will file a complaint with the Better Business Bureau if my money is not returned to my bank account by Monday June 9th 2008.

I am hoping this will help me recover my money!

Jbiondo
San Antonio, Texas
U.S.A.

This report was posted on Ripoff Report on 06/06/2008 01:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/quicken-loans/nationwide/quicken-loans-if-you-have-money-to-give-away-use-them-san-antonio-michigan-337804. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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3Consumer
0Employee/Owner

#3 UPDATE EX-employee responds

Get Your Money Back

AUTHOR: Steven - (U.S.A.)

POSTED: Saturday, June 07, 2008

Hi Jbiondo,
Forget the BBB, Quicken pays them off, you need to go to the Attorney General, harass the hell out of the banker, his director, and ask for Client Relations and be a bull dog. Don't let up! Make it so they give your money back in order for you stop calling them. If you do these things, these scumbags will give you your money back. Keep posting the names of the ones who give you the run around on this site. Demand to speak to Bill Emerson, the CEO. They will send you to his office. Quicken makes a killing because most will not go through this effort, but if more did, they would not be able to keep money dishonestly.

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#2 UPDATE EX-employee responds

interesting

AUTHOR: Malachai - (U.S.A.)

POSTED: Saturday, June 07, 2008

For a guy who has not posted in a while after some really failed attempts...this is interesting.

Are you still at quicken "yeah"? and if so, are NOW saying that quicken is guaranteed to take clients money?

Are you implying that danny g and friends are channeling all of the stolen money into their other investments (i.e. the Cavs)????

You sound awefully antiquicken all of the sudden.

What happened?

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#1 UPDATE EX-employee responds

Are you kidding me?

AUTHOR: Yeah - (U.S.A.)

POSTED: Friday, June 06, 2008

Jbiando your money is gone. Don't worry though, you can watch it next year when LeBron plays.

Why do you people use QUicken? I promise you that your money will disappear. Just like your IQs. Bye Bye money.

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