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Report: #645321

Complaint Review: quikship - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: mrp — dryden Washington United States of America
  • Author Not Confirmed What's this?
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  • quikship Internet United States of America

quikship quikship toner Terrible Customer Service Restocking fee , Internet

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I got the toner. The toner did not work right. It printed grey over the whole page. I had ordered 8 cartridges. I asked Quikship what to do. They said to try another one. It didn't work either. I asked what to do. They said to ship them all back with a provided shipping label and they would give me a refund. I shipped them all back. To get a refund took over a month with more than 7 phone calls. Misinformation and everything. In the end they only sent me $161.78 out of $199.12 because of a restocking fee. They did not tell me to try all 8. I would have. They did not tell me that they were not going to give all the money back. After calling them a few more times they finally agreed to give me store credit for the difference but that is not really what I wanted.  
 
Along with that I was told at least twice that they would call me back the next day. Each time I had to call them back more than a week later.  
 
Along with that they said they mailed a check a month earlier which I never got.  
 
Along with that when they finally mailed a check they mailed 2 dated 8 days apart and not postmarked for 8 days after the check was issued.  
 
I strongly reccomend that you don't deal with this company just in case you get a bad batch!

This report was posted on Ripoff Report on 09/28/2010 01:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/quikship/internet/quikship-quikship-toner-terrible-customer-service-restocking-fee-internet-645321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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