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Report: #1358185

Complaint Review: Radiant Skin Cream - Internet

  • Submitted:
  • Updated:
  • Reported By: Miss Red — Kansas City Kansas USA
  • Author Confirmed What's this?
  • Why?
  • Radiant Skin Cream Internet USA

Radiant Skin Cream This company cheated me out of $94.95. Internet

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 From a Facebook ad, I ordered this product. It was supposed to be a trial, for $4.95. As soon as I placed the order, I realized this was an auto-ship deal, and I would continue to receive shipments -- even tho the ad did not state this. So when the trial product arrived, I refused delivery, then e-mailed them to cancel any future deliveries. They replied by sending me a cancellation #. I thought I had cancelled in enough time. However, 3 days later, my account was debited $94.95! I never received another shipment from them. In addition to not advertising that this was an auto-ship product, the company also never quoted what the full price would be if a customer did not cancel in time. When I called the Customer Care department, I spoke with an unpleasant Team Leader who told me they don't do "trial" products. She said the products I had received were actually my first month's order. I told her many times that the ad specifically stated "trial". She then said since I had not cancelled in time, I could not get a refund. Bottom line is...I received absolutely nothing from them. The only thing they sent me was the trial product, which I refused. They never mailed me anything else! The company stole almost $100 from me.

This report was posted on Ripoff Report on 02/24/2017 02:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/radiant-skin-cream/internet/radiant-skin-cream-this-company-cheated-me-out-of-9495-internet-1358185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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