Report: #434759

Complaint Review: Radio Shack - SC Kiosks

  • Submitted: Mon, March 16, 2009
  • Updated: Tue, April 14, 2009
  • Reported By: Spring Hill Florida
  • Radio Shack - SC Kiosks
    13360 Cortez Blvd.
    Brooksville, Florida
    U.S.A.

Radio Shack - SC Kiosks Price protection failure Brooksville Florida

*UPDATE Employee: uhh....yeah

*UPDATE Employee: uhh....yeah

*UPDATE Employee: uhh....yeah

Show customers why they should trust your business over your competitors...

Purchased a Google G1 cell phone as part of switch to TMobile service. Within 2 weeks the price dropped $80, unbeknownst to me. When I discovered this (after 21 days) I requested a refund and was denied. I could have returned the phone for any reason and canceled the contract within the 2-week period. They profess no obligation to recent customers for price drops. I can, however, exchange the phone for a different one!

Montyshu
Spring Hill, Florida
U.S.A.
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This report was posted on Ripoff Report on 03/16/2009 01:07 PM and is a permanent record located here: http://www.ripoffreport.com/reports/radio-shack-sc-kiosks/brooksville-florida-34613/radio-shack-sc-kiosks-price-protection-failure-brooksville-florida-434759. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#1 UPDATE Employee

uhh....yeah

AUTHOR: Josh - (U.S.A.)

you do realize that the G1 is a $600 phone right? So you did actually get a pretty awesome deal (I'm assuming you paid 179.87 for it since its changed price once and its not 99.87 for new customers) Prices are subject to change from time to time due to current premotions. Radio Shack as well as SC Kiosks does not offer any price protection nor should the sales associate have told you that they do. Did you try exchanging the phone for a different one and then exchanging the new one for a G1? Because they will let you do that. Technically you could get a new phone every 29 days if you wanted to.
Respond to this report!

#2 UPDATE Employee

uhh....yeah

AUTHOR: Josh - (U.S.A.)

you do realize that the G1 is a $600 phone right? So you did actually get a pretty awesome deal (I'm assuming you paid 179.87 for it since its changed price once and its not 99.87 for new customers) Prices are subject to change from time to time due to current premotions. Radio Shack as well as SC Kiosks does not offer any price protection nor should the sales associate have told you that they do. Did you try exchanging the phone for a different one and then exchanging the new one for a G1? Because they will let you do that. Technically you could get a new phone every 29 days if you wanted to.
Respond to this report!

#3 UPDATE Employee

uhh....yeah

AUTHOR: Josh - (U.S.A.)

you do realize that the G1 is a $600 phone right? So you did actually get a pretty awesome deal (I'm assuming you paid 179.87 for it since its changed price once and its not 99.87 for new customers) Prices are subject to change from time to time due to current premotions. Radio Shack as well as SC Kiosks does not offer any price protection nor should the sales associate have told you that they do. Did you try exchanging the phone for a different one and then exchanging the new one for a G1? Because they will let you do that. Technically you could get a new phone every 29 days if you wanted to.
Respond to this report!
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