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Report: #1149957

Complaint Review: RadioShack - Fortworth Texas

  • Submitted:
  • Updated:
  • Reported By: Lynna E.Dibben — Notus Idaho
  • Author Not Confirmed What's this?
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  • RadioShack 300 RadioShack Circle Fortworth, Texas USA

RadioShack did not accept a day late payment or try to get a hold of me,after I sent proof of payment Fortworth Texas

*Consumer Comment: They didn't say....

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I had a update on a cell phone in 1-14 made my payment 2-14-14 by mail. RadioShack say they did not

process my check untill the the 23rd. & payment was due 2-22-14. They charged me $25.00 for late fee.

On 3-22-14 they charged me another $25.00, after I had sent them a copy of the processed check & told

them they needed to update my account.     Then on 4-14 & 5-14 they added on $35.00 each. making a

total of $130.46 for a $52.99 bill(that I already paid)  I spoke with them by phone in 5-14 & they said they

didn't make exceptions even for a 40 year costumer that was one day short & had never been late.   Also the

check should of been processed by the 22nd., the weather was real bad in 1-14 & 2-14 & I think that had

something to do with it.   I would really appreciate some help in getting at least the $93.00 back.  Also I will not

be going back to that store & I will make sure my friends & family will not shop there. I will also be sending

Idaho BBB & newspaper & radio my comments.   I can send a copy of my cashed check & emails.

 

This report was posted on Ripoff Report on 05/27/2014 12:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/radioshack/fortworth-texas-76102/radioshack-did-not-accept-a-day-late-payment-or-try-to-get-a-hold-of-meafter-i-sent-proo-1149957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Consumer
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#1 Consumer Comment

They didn't say....

AUTHOR: Robert - ()

POSTED: Tuesday, May 27, 2014

 They didn't say you didn't make your payment...they said you made your payment late.  There isn't a single credit card out there that has a Grace Period(well I think there might be one).  So if your payment is due at 5PM and you pay it at 5:01PM..it is late and you are assessed a late fee.

I have no idea what a Cell Phone update has to do with making a payment, but anyways...

It is always recomended that if you mail a payment you mail it 7-10 BUSINESS days in advance of the payment.  In order to get it there by the 22nd, when you include the President's Day Federal Holiday you should have sent your payment no later than about the 12th and really should have sent it by the 7th.

they said they didn't make exceptions even for a 40 year costumer that was one day short & had never been late

- Of course they won't make an exception for a costumer.  Because if they did that they would have to make an exception for a seamstress, a tailor, and a cobbler as well.

 

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