• Report: #927538

Complaint Review: Rainsoft

  • Submitted: Wed, August 15, 2012
  • Updated: Mon, August 27, 2012

  • Reported By: Ralph Balsamo — Westampton New Jersey United States of America
FLorence, NJ Internet United States of America

Rainsoft defective, false advertising, no option to think about it, deceptive, ruined our life Internet, Internet

*UPDATE Employee: director of customer satisfaction

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The company fraudulently installed their water softening unit with pushy, deceptive ads, and a salesman that came to our home. His breakdown of the amortization was a complete lie, and we paid thousands in interest.

Westampton, NJ

This report was posted on Ripoff Report on 08/15/2012 08:24 AM and is a permanent record located here: http://www.ripoffreport.com/reports/rainsoft/internet/rainsoft-defective-false-advertising-no-option-to-think-about-it-deceptive-ruined-our-927538. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

director of customer satisfaction

AUTHOR: scott - (United States of America)

Hello!  My name is Scott Harmon
I am the director of customer satisfaction for Aquion, Inc. the parent
company of RainSoft.  We are the
manufacturer of RainSoft water treatment equipment.  Since 1953, we have worked with our network
of independent authorized dealers to provide the finest water treatment
equipment in the industry.  I am sorry to
hear that your experience did not measure up to the standards that we work to
uphold.  While all our dealers strive for
100% customer satisfaction, we know that there will be times when we fall short
of the mark. Your experience the finance problem we may not be able to help with but we are willing to make contact with the selling distributor and try to help you find a resolve.  we can be contacted at customerfocus@rainsoft.com
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