Report: #519265

Complaint Review: rainsoft

  • Submitted: Wed, November 04, 2009
  • Updated: Wed, January 13, 2010
  • Reported By: wayne — palmbay Florida United States of America
  • rainsoft
    1420 s wickham rd
    melbourne, Florida
    United States of America

rainsoft set up interview with me and wife, said we would get 500 dollars in coupons for groc. store,and found out i wasnt employed stormed off my couch and started packing her stuff like a mad women,stormed melbourne, Florida

*Consumer Comment: Personal impressions

*UPDATE Employee: Grammar?

Show customers why they should trust your business over your competitors...

A yellow card came in my mail, said we got a free gift they been trying to deliver.I called it was Rainsoft,said they were working also for home depot.Lady came to my house and told us we get our free gift as soon as the presentation is done,$500 In grocery coupons.We listened for 2 and a half hours.I had an important phone call,and she was talking to my wife,she asked my wife were I worked,my wife said hes on unemployment.
She started packing her stuff up in a furiose rage,emptied all her chemicals on my clean dishes.Keep in mind now we just bought this house,and she was suppose to come here and give us this gift.She stormed to my front door,my wife asked are we getting our gift you was suppose to give us,she replied NO,YOUS ARE VERY RUDE PEOPLE,AND SLAMMED MY FRONT DOOR.Now this is suppose to be a proffesional company,Rainsoft representing also Home Depot.
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This report was posted on Ripoff Report on 11/04/2009 12:23 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Personal impressions


Let me start by saying I really don't have a dog in this fight. I was idly looking at jobs on Craigslist, came across a sales job with this outfit, and decided to do a cursory Google search. Three pages of complaints on this site alone and a littany of complaints elsewhere have me convinced that I will never work for this company. It certainly doesn't help when a legitimate customer gripe is met by such arrogance and condescension, not to mention that the prices being charged are laughable. That is all. Thanks for your time, everyone. 

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#2 UPDATE Employee


AUTHOR: rcrate - (Canada)

I appreciate the fact that you were not impressed by this particular representative.  Unfortunately, regardless of the industry you operate in or the business you operate, you cannot control your salespeople 100% of the time.  I understand your frustration.  Please keep in mind the fact that although you were promised $500 in gift certificates, you were most likely asked before the appointment if you were employed.  This is an important criteria in our screening process.  If you were not asked, I apologize, but this is probably why the rep was upset with the information she received.  Home Depot represents our company in the United States because we manufacture the best quality water treatment systems available.  As for the chemicals left on your dishes, perhaps you should look at the ingredients on the back of your dish soap - it contains many chemicals as well.

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