Report: #631578

Complaint Review: ramada plaza resorts orland - ft lauderdale vacatons

  • Submitted: Sun, August 15, 2010
  • Updated: Sun, August 15, 2010
  • Reported By: Nancy — RR 1 Rosemont Ontario Canada
  • ramada plaza resorts orland - ft lauderdale vacatons
    2419 E Commercial Boulevard, Suite 100
    Fort Lauderdale, Florida
    United States of America
  • Phone: 18005130943
  • Web:
  • Category: Resorts

ramada plaza resorts orland - ft lauderdale vacatons No Refund being given for a trip not being used. Fort Lauderdale, Florida

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We purchased a Ramada Plaza Resorts Orlando Ft Lauderdale Vacation package in 2007.  At the time of purchase we received a gift card to use to buy merchandise as a bonus and received the worst customer service when our products did not arrive to us - at this time we requested our money back due to the poor service we were experiencing and were concerned that this was just the start of a bad experience yet to come with the package -

We were told as good faith that not only would we get our 2 free passes to Universal Studios but that we would also get 2 free passes to Disney - when I called to extend our trip the rep said she could not find any notation of free disney passes that I must look into that when we arrive.

We were told we can not get a refund at all - and we can not afford to take this trip due to my losing my job shortly after getting the offer.


It is just my husband working full time - and we can not afford to take this trip - we have tried to sell it and no one wants it and we just want our $798 returned.

We feel we are entitled to this at least -


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