Report: #620591

Complaint Review: Ramada Plaza Resorts, Vacation Village, Bahama Celebration Cruise Line

  • Submitted: Tue, July 06, 2010
  • Updated: Tue, July 06, 2010
  • Reported By: patricia — Palm Springs Florida United States of America
  • Ramada Plaza Resorts, Vacation Village, Bahama Celebration Cruise Line

    Internet
    United States of America

Ramada Plaza Resorts, Vacation Village, Bahama Celebration Cruise Line Total Scam Internet

Show customers why they should trust your business over your competitors...

This Cruise line seriously misrepresents themselves and charges you for upgrades that you never receive.  It was billed as a 2 night 3 day cruise, however it left at 6:00 p.m. on Thursday and returned at 7:00 a.m. on Saturday so you are basically paying for a day and a half at most.  They upgraded our cabin to a suite for an extra $100 dollars and repeatedly assured us there was a queen size sofa bed in the room and there was not.  Not only that but it was not the suite they had said they were upgrading us too.  We paid the going rate for that size room.


I paid over $300 to sleep on a roll-away bed.  They also charged us an additional $25 to dine in the Cove Restaurant, which was our choice, however upon entering the restaurant, the staff knew nothing about it and was instructed to take everyones cards to bill it the to cabin.  So we paid extra for nothing. 


There was one working elevator on the ship, my travel partner is handicapped and uses a cane so getting anywhere was quite trying.  When you ask the information desk there on the ship, they know Nothing.  We also had very little AC in our room.


Overall this was a very disappointing trip and quite expensive for one day out on the ocean.  We will never go back.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 07/06/2010 10:57 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ramada-plaza-resorts-vacation-village-bahama-celebration-cruise-line/internet/ramada-plaza-resorts-vacation-village-bahama-celebration-cruise-line-total-scam-interne-620591. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.