Complaint Review: Ramada Plaza Resorts - Fort Lauderdale Florida
- Ramada Plaza Resorts 5100 N. State Road 7 Fort Lauderdale, Florida U.S.A.
- Phone:
- Web:
- Category: Travel Services
Ramada Plaza Resorts ripoff How can Canadians get a refund? Ft. Lauderdale FL
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I was sold what I thought was a beautiful vacation, including a 2 day cruise to the Bahamas on a beautiful cruise ship. I felt uneasy and checked around only to find that the beautiful cruise ship is actually a very old ship and not all that nice.
I called the company back to say that we would not be able to use a cruise and a wanted a refund. They said that they would not refund anything but offered to change it to a land only tour including Orlando and Fort Lauderdale. They also made the tickets to Universal Studios VIP tickets (2 of them) and increased the availability time to 3 years.
After checking further into this, I believed that I had bought into a scam. I phoned (back in May 2005) within 10 days and asked for a refund and I was told it was not refundable. I tried with my credit card company to say I was scammed, but they would not deal with it. They suggested I phone the company to try again, which I did, with no satisfaction.
Now, over a year later, I find they are calling me again wondering when I am going to use this package and pay the additional money that I was supposed to pay when arranging the actual dates. I do not want to use this vacation as I feel I have been misled.
People have said that they contacted various people or groups in order to get a refund. I phoned them back and they said it was too late because it has been over a year. When I reminded them that I called within the 10 day period to cancel, they said that they have no record of that - imagine that.
Has anyone successfully got a refund after over a year? If so, do you have any advice or steps that I can follow to try and get my money back?
Tim
Saskatoon, Saskatchewan
Canada
This report was posted on Ripoff Report on 08/14/2006 02:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ramada-plaza-resorts/fort-lauderdale-florida/ramada-plaza-resorts-ripoff-how-can-canadians-get-a-refund-ft-lauderdale-fl-206090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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