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Report: #477779

Complaint Review: Randall Reed's Planet Dodge - Humble Texas

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  • Reported By: Houston Texas
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  • Randall Reed's Planet Dodge 18555 Hwy 59 Humble, Texas U.S.A.

Randall Reed's Planet Dodge Scam The Old Bait and Switch and A Waste of Time Humble Texas

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I received a call from Karen T. of Planet Dodge.(832) 890-9789. She told me that I was preapproved for a new or used auto loan at Planet Dodge of Humble with no money down. She told me everything was done and that all I needed to bring in is my last two paycheck stubs, 6 references, drivers license and a bill in my name. I asked her if she was positive that I was approved and she stated yes and told me that I could set up an appointment with Mario Maltez. I received an email showing a pre-approval Id# with Planet Dodges logo from Karent at Planet Dodge I set up my appointment at 1pm on Saturday, August 8, 2009.

I arrived at the dealership shortly after 1 pm and asked the receptionist to speak with Mario I was told by the receptionist he was unavailable, but then a young man named Mike approached me and stated that Mario was with another client, and he would be able to help me out. Right off the bat he asked for the documents that were requested in the email so that he could make copies. He returned 30 minutes later with a credit application and some other forms for me to fill out. He stated that it was a formality and that I needed to fill out the forms.

I agreed and filled out the forms and gave them back to Mike. Then 45 minutes later Mario came to where my friend and I was sitting, he asked me what car I was interested in and I gave him an ad for stock#90080 2009 Dodge Charger which I looked for and was on the lot. I informed him that I had a trade in. He then informed me before even seeing my car that I was upside down, and would need to pay the negative equity in cash before I could get another car, and that I would not qualify for that price $16999.00 because I was not a member of Farm Bureau or a Credit Union.

Mario also told me that I did not qualify for the 0 down program that I received the pre approval on, and I would receive a 23.99% interest rate on a loan and be charged $3500.00 for a special finance fee. My car that I currently own is a 2007 with less than 50,000 miles and that I would rather keep it than to pay $3500.00 on top of the purchase price of the car and interest higher than most credit cards. I asked Mario why did they ask me to drive across Houston when I was pre-approved with no money down to only tell me when I get to the Dealership that I am not. With out looking up Mario stated we are done here, and walked off.

If you are in the market for a new Dodge or a Used Car Steer Clear of this one. I feel sorry for some poor people that have fell into this trap , they end up paying on a car for 6 years that won't be worth anything considering they are paying credit card interest rates and $3500.00 extra for Special Finance Fees. I looked up some information on Randall Reed and he states on his website the follwing key to success "Work Hard + Honesty + Treating People Fairly = Success." Perhaps he does not have the whole equation solved yet. Or maybe the people that he has working in this dealership does not share his vision. Below are the emails the emails that I received from this dealership:

From: Karen T [mailto:xxxxxx@planetdodge.car-crm.com]
Sent: Fri 8/7/2009 2:58 PM
To: xxxxxxxxxxxx
Subject: pre-approval - no money down

PRE-APPROVAL
NO MONEY DOWN

xxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxx
Houston Tx, xxxxxxxxx

Pre-Approval ID #:6095029
8/7/2009

Dear xxxxxxxxx

Congratulations, you have been pre-approved based on information obtained from your online auto loan application by Xcelerated Finance for a loan amount between $6000 and $34,000 to use in the CLEAN START PROGRAM, a special finance program. This program is set up with PLANET DODGE, who is working with federally secured banks and lending institutions to enable you to purchase a vehicle of your choice regardless of your past credit history. Just call our toll free number with your personal pre-approval code listed above, and you may be on your way to a vehicle purchase. This program is designed to make rebuilding your credit easy and hassle free and is an opportunity to get a vehicle loan. It is an opportunity for those who have experienced credit challenges in the past to obtain special low risk loans. As a recipient of this time limited offer, your credit has been pre-approved. Participating banks and lending institutions may approve trade-ins on your transaction and special appraisers will be on hand to ensure that your receive top dollar for your present vehicle.

You'll enjoy the following benifits:

Convenience: You are already PRE-APPROVED

Confidence: We have helped put thousands of individuals in Autos-and since you're already pre-approved, you could be next!

Choice: You will be able to choose from many popular makes and models, including new and pre-owned vehicles.

18555 Hwy. 59 North Humble, Tx 77338
(Exit Hwy 59 and FM 1960)

They will put you behind the wheel of your New or Pre-owned vehicle you deserve.


NO MONEY DOWN....NO HASSLES....NO HEADACHES

YOU CHOOSE FROM A HUGE INVENTORY OF POPULAR MAKES & MODELS!!!

PLEASE CALL TODAY: MON.-SAT. 9AM - 9PM

CALL TODAY!! 832-890-9789

ASK FOR KAREN T.

rom: Karen T [mailto:xxxxxxx@planetdodge.car-crm.com]
Sent: Sat 8/8/2009 10:03 AM
To: xxxxxxxxxxxxx
Subject: appointment confirmation

APPOINTMENT
CONFIRMATION

Pre-Approval ID #: 6095029

8/8/2009

Dear xxxxxxxx

This is a friendly reminder that I have scheduled you for an appointment to visit Planet Dodge on 8/8/2009 to meet with Mario Maltez or Ronnie Ragsdale.
If for some reason you are unable to keep your appointment please call me so we can reschedule your appointment as quickly as possible, as you know this is a time sensitive pre-approval pending verification of income and will expire soon. I would truly hate for you to pass up the opportunity to get behind the wheel of your new or pre-owned vehicle of your dreams.

Planet Dodge is located at 18555 Hwy 59 at FM 1960, Humble, Texas 77338 .

If you need directions to PLANET DODGE please contact me at 832-890-9789 or you can get directions on http://www.mapquest.com/

Please remember to ask for Mario or Ronnie only in the Dodge Department.
The following is a list of documents the bank will required for you to bring to the dealership in order to finalize your loan package.

The bank requires:

Proof of income in the form of your 2 most recent pay stubs or your 2008 W2.
Proof of residence in the form of any piece of mail or utility bill that has your name and address on it.
6 references they can be family or friends.
A picture id or drivers license
THANK YOU


KAREN T.

Levi
Houston, Texas
U.S.A.

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This report was posted on Ripoff Report on 08/08/2009 10:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/randall-reeds-planet-dodge/humble-texas-77338/randall-reeds-planet-dodge-scam-the-old-bait-and-switch-and-a-waste-of-time-humble-texas-477779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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