Complaint Review: Randy Gage - Prime Concepts Group - Whichita Kansas
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- Author Confirmed
- Randy Gage - Prime Concepts Group 1807 S Eisenhower St Whichita, Kansas U.S.A.
- Phone: 800-946-7804
- Web:
- Category: Seminar Programs
Randy Gage - Prime Concepts Group product order was never recieved. Whichita Kansas
*REBUTTAL Owner of company: Geoff Holliday -- Was REFUNDED ON JANUARY 7th.
*REBUTTAL Owner of company: Prime Concepts Group and Randy Gage have millions of satisfied customers
Show customers why they should trust your business over your competitors...
i ordered a product from randy gages website.this person is allegedly called the million dollar messiah.i ordered a product that cost 107.00 from his company called prime concepts group.this was over 2 weeks ago.and still no product yet.i have sent several emails to the company.they havent even called me on the phone.ans i no they have my # for filling out a help ticket.this company is nothing but a scam.i suggest no one buy from gage or prime concepts.
Geoff
Bloomington, Illinois
U.S.A.
This report was posted on Ripoff Report on 12/11/2007 08:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/randy-gage-prime-concepts-group/whichita-kansas-67209/randy-gage-prime-concepts-group-product-order-was-never-recieved-whichita-kansas-290531. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
Geoff Holliday -- Was REFUNDED ON JANUARY 7th.
AUTHOR: Pcg Customer Service - (U.S.A.)
SUBMITTED: Friday, November 14, 2008
Geoff,
We researched your order. We have call tracking that shows we spoke to you December 6th and 10th 2007. You were also refunded in FULL back to your visa card.
So, this customer was taken care of 100%. Interesting that he was quick to file a complaint, but didn't bother to state the facts and that he was given a refund.
We have no control over UPS or FEDex and always track our deliveries. Our records show this being delivered, but the customer in this case said they didn't receive it. We offered to resend the order for FREE and then GAVE him his money back.
Case closed. Order with confidence from www.RandyGage.com 1-800-946-7804
#1 REBUTTAL Owner of company
Prime Concepts Group and Randy Gage have millions of satisfied customers
AUTHOR: Pcg Customer Service - (U.S.A.)
SUBMITTED: Friday, November 14, 2008
Dear: Geoff holliday , Bloomington, Illinois U.S.A.
I find it difficult to believe that one my PCG staff members didn't contact you if you had an issue with the delivery of a product. We have millions of satisfied customers from around the globe.
We operate over 150 websites and have a complete ticket support system set up as well as LIVE people taking calls daily between 8 - 5 M-F. All of our websites have our PHONE numbers clearly marked on every page, thank you page, and email cart receipt. 1-800-946-7804. 316-942-1111 http://support.primeconcepts.com
What did you order for $107? I realize your complaint was filed last year, but I just found it today on this website. So, if you receive notices of this post, just call the office and we'll not only refund your money if you haven't already received it, PLUS we'll send you products for FREE.
Mr. F. Saeks
President/CEO
Prime Concepts Group, Inc.
www.RandyGage.com
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