• Report: #1166815
Complaint Review:

Rapid inc

  • Submitted: Fri, August 01, 2014
  • Updated: Fri, August 01, 2014

  • Reported By: Mike — rocky point New York
Rapid inc
669 rt25a rocky point, New York USA

Rapid inc Charged more than the posted shop rate to evaluate my car. rocky point New York

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I had my Audi dropped off at Rapid to get looked at. The car has an intermittent missfire and I was out of ideas. I left a note with the car explaining what was done in the past and what I'd like addressed. The owner called the next day and told me there was more than 1 thing wrong with the car. He said he put an hour and a half into checking it and it was time to call me.

He told me that if i had an american car it would be easy to fix but since its an Audi it will cost $$. He gave me 2 quotes for exhaust system work. I thought about and he checked out pix of the used parts. I called the next day and told him I didn't want to go with a used system and that I'd have the car picked up.

He charged $150 to look at the car and diagnose it. The bill was paid but no receipt. Reception said they would mail it out with what was wrong with the car.

I came in the next day and asked for the write up for the car. I had paid $150 plus tax and had no paperwork to go with it. He didn't document the engine codes until i showed up and he didn't write up the estimates for the exhaust system.. [continued below]....


He charged me an 1.5 hours labor to look at my car and gave me nothing. He charged me $150 for 1.5 hours of labor even though he has a posted labor rate of $90. When I asked him why I was getting charged more, he said he knew I was going to be a pain in the a**. Then he banned me from the shop.

This report was posted on Ripoff Report on 08/01/2014 08:16 PM and is a permanent record located here: http://www.ripoffreport.com/reports/rapid-inc/rocky-point-new-york-11778/rapid-inc-charged-more-than-the-posted-shop-rate-to-evaluate-my-car-rocky-point-new-york-1166815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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