Report: #1408571

Complaint Review: RAW HAIR FACTORY

  • Submitted: Wed, October 25, 2017
  • Updated: Wed, October 25, 2017
  • Reported By: bibi — Newcastle Ireland
  • RAW HAIR FACTORY
    12125 E 65TH ST
    INDIANAPOLIS, Indiana
    USA

RAW HAIR FACTORY FRUAD, SCAM, RIPOFF, YOU WILL NOT GET ORDER PLACED AND YOUR MONEY INDIANAPOLIS Indiana

Show customers why they should trust your business over your competitors...

DO NOT BUY FROM RAW HAIR FACTORY......... YOU WILL NOT GET YOUR ORDER AND MONEY BACK!!!!!!

I FOUND THE COMPANY RAW HAIR FACTORY (address: 12125 E 65TH ST INDIANAPOLIS, IN, 46236, UNITED STATES) ON INSTAGRAM, whatsapp +18125104247 MY FIRST PURCHASE WENT THROUGH BUT DELIVERY TOOK SO LONG THEN I PLACED ANOTHER ORDER  OF $923 AND $1358, MY FIRST EVER ODRDER WITH THEM WAS MISSING 4 BUNDLES WORTH $260 AND THEY PROMISED TO INCLUDE IT IN MY SECOND ORDER.

THE SAID ORDER WAS SUPPOSE TO SHIP ON FRIDAY 13TH VIA DHL WHICH I WAS SUPPOSE TO RECEIVE ON MONDAY,,, THROUOUT THE WEEKEND I CALLED AND TEXTED ASKING FOR TRACKING DETAILS BUT NO RESPONSE EVEN WHEN I COULD SEE THEM ONLINE VIA WHATSAPP THEY WOULDNT RESPOND. ON MONDAY16TH I FINALLY GOT THRU WHEN I RECEIVED A MESSAGE THAT DHL WILL NOT SHIP, ALTHOUGH THAT EVENING DHL HAD A PROBLEM WITH THEIR SYSTEM, I SIMPLY TOLD THEM IF IT WAS SHIPPED WHEN IT WAS AGREED WE WOULDNT BE IN THIS SITUATION SO I COMPLAINED AS ANY CUSTOMER WOULD AND I SAID IF THEY CANNOT POST TO ME THEY SHOULD CONSIDER A REFUND AS ITS NO GOOD TO ME IF I CANNOT GET IT. THE LADY TOLD ME I WIIL BE CHARGED 30% FOR RESTOCKING , I IMMEDIATELY SAID NO AND I SOUGHT FOR ALTERNATIVE MEANS OF POSTING, WITHIN MINUTES I ASKED THE GIRL TO GIVE ME THE WEIGHT OF THE ITEM AND I WOULD SEND A COURIER TO PICK IT UP,,,, FROM THEN ON NO ONE RESONDED TO MY CALLS NOR WHATSAPP MESSAGES UNTIL WEDNESDAY 18TH WHEN THEY CLAIMED A REFUND WAS MADE BUT THEY NEVER SENT A RECEIPT. ON WEDNESDAY 18TH I SENT THEM A SCREEN SHOT OF ME FILLING A REPORT AGAINST THEM THAT WAS WHEN I GOT A SCREEN SHOT FROM THEM CLAIMIMG THEY HAVE REFUNDED ME 2 DAYS AGO, UNFORTUNATELY FOR THEM I HAVE THE SAME BILLING SYSTEM (WIX.COM) AND FIGURED OUT THE SCREEN SHOT WAS BACKDATED AND THAT PLATFORM CANNOT ISSUE A REFUND..... THE RECIEPT I SHOULD GET IS SUPPOSE TO BE FROM THEIR CREDIT CARD MERCHANT.

TILL DATE NO REFUND HAS BEEN ISSUED AND I HAVE NOT RECEIVED THE HAIR I ORDERED

THEY BLOCKED ME ON WHATSAPP AND INSTAGRAM, THAT COMPANY IS HOLDING UNTO MY $2281 + $260 (FROM MY FIRST ORDER) 

THIS IS SO PAINFUL AS I NOW HAVE TO PAY MY CUSTOMERS BACK WITH MY OWN MONEY. DO NOT GO NEAR THEM.... I HAVE ALL OUR CONVERSATION DOCUMENTED AND WILL PROVIDE IT WHEN NEEDED.

 

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This report was posted on Ripoff Report on 10/25/2017 02:23 PM and is a permanent record located here: http://www.ripoffreport.com/reports/raw-hair-factory/indianapolis-indiana-46236/raw-hair-factory-fruad-scam-ripoff-you-will-not-get-order-placed-and-your-money-indian-1408571. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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