• Report: #956379
Complaint Review:

Rayban Sunstore

  • Submitted: Wed, October 17, 2012
  • Updated: Wed, October 17, 2012

  • Reported By: thogwil — Cape Coral Florida United States of America
Rayban Sunstore
Internet United States of America

Rayban Sunstore LUXZONE Sunnies Chain You get what you pay for , Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Like other posters, I too was taken in by Rayban Sunstore's slick website.  Wanting to replace a pair of Rayban 3320 sunglasses I had recently lost, I placed an order with the sunstore on 24 May 2012.  The website claimed delivery would take place in 10-20 days.  On 4 Jun, I checked the status of my order online and saw a tracking number had been assigned as of 27 May.  The tracking number did not correspond to anything in the USPS system, so I emailed the company to inquire.  No response was forthcoming; however, on 8 Jun I found that another tracking number had been assigned, with a differently shipment date (changed from 27 May to 5 Jun).  I again emailed the company to inquire as to the rationale for this change and again received no response.  

On 22 Jun, I received my order thru USPS delivery.  Everything looked authentic; however, the glasses seemed to be somewhat smaller than the pair I had lost.  I compared the new glasses to a pair being sold at a local store and confirmed this change in size.  While I was skeptical of the authenticity of the new glasses, I opted to keep them (and have prescription lenses put in) rather than attempt to return them.  My reasoning was that if I sent the glasses back, I would have no assurance of receiving a refund, thereby being out both money and glasses.  As luck would have it, on 19 Sep 12 the right temple piece of the glasses broke as I was putting them on.  I have since sent two emails to the company asking them to send a replacement temple, and have yet to receive any kind of response.  Buyer Beware!!!!!

This report was posted on Ripoff Report on 10/17/2012 05:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/rayban-sunstore/internet/rayban-sunstore-luxzone-sunnies-chain-you-get-what-you-pay-for-internet-956379. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Rayban Sunstore

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?