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Report: #1281943

Complaint Review: RCA - Nationwide

  • Submitted:
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  • Reported By: Rachelle — Stansbury Park Utah USA
  • Author Not Confirmed What's this?
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  • RCA Nationwide USA

RCA For Christmas I bought two RCA Laptop/tablets computers. I had to take one of them back to WalMart twice to get one that would atleast sighn on. I have had trouble over and over with the programing of these two laptops. Today Jan. 23. 2015 I went to the website listed on thei papers included with the computers. Now, after spending $300.00 for both computers, when I went ot the website given for customer support, I was told I had to pay another $48.00 for their tech to five me the answers I need for to program thism correctly.  Nationwide

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I bough ttwo RCA Laptop/tablet computers for my nice and nephew for Cristtmas in 2015. One of them I had to return back to the Wal-Mart I purchase them three times to get one that would as least turn on. I am having problems with the programing of them. The Internet does not stay on outside of our home and neither does tje Wi-Fi. I called 877-252-6873 for help was on hold for almost an hour. Still no hlep. Just a recording telling me if I want faster service to log on the Internet . The Internet address is support.rcatablets.com. I followed this direction given to me. After typing the problem to them of these two computers I was then tolld for the answers I am looking for I would have to pay another $48.00 for the answers or help with thisir product I had already purchased for customer help. Needless to say, I am really mad as hell to think I spent #300.00 for thiese two laptop/tablets, and now have to pay more for any help with their product.!!!!!! Sir, I need help to resolve this. And to get my money back. They can keep these computers. My niece and nephew are very frustrated and very disappointed about this as well. I will take the money and let my niece and nephew spend it at willl, dut to it was iintended for their Christmas.  I will never purchase another RCA product again. I will tell everyone I know about thier scamming way. Will you please help me with this problem? Sincerely, Rachelle Clark (I paid cash for these items.)

This report was posted on Ripoff Report on 01/23/2016 03:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rca/nationwide/rca-for-christmas-i-bought-two-rca-laptoptablets-computers-i-had-to-take-one-of-them-ba-1281943. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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