Report: #1115118

Complaint Review: REACHOUT WIRELESS

  • Submitted: Mon, January 13, 2014
  • Updated: Mon, January 13, 2014
  • Reported By: MERLE — cleveland Ohio
  • REACHOUT WIRELESS
    P.O BOX 247168
    COLUMBUS, Ohio
    USA

REACHOUT WIRELESS NEXXUS COMMUNICATIONS REACHOUT NEEDS TO GO COLUMBUS Ohio

Show customers why they should trust your business over your competitors...

I AM REPORTING THE FACT THAT SOMETIME DURING THE MONTH OF DECEMBER 2013, REACHOUT WIRELESS HAS WITHOUT NOTIFYING ITS CUTOMERS THAT A FEATURE WHICH LETS YOU KNOW YOUR BALANCE OF MINUTES,EITHER ON PHONE DISPLAY OR WHEN MAKING OUTGOING CALLS, HAS BEEN DISCONTINUED.

ANY CUSTOMER CURRENTLY WITH THEM HAS NO IDEA HOW MANY MINUTES REMAIN  ON THEIR PHONE AND ALSO WE DONNOT GET TEXT CONFIRMATION IF WE PURCHASE ANY MINUTES!

THEIR CUSTOMER SERVICE REALLY SUCKS! YOU CAN EMAIL THEM AT THE CONTACT EMAIL GIVEN AND THEY DO NOT RESPOND.(LEFT AT LEAST 5 MYSELF)

THEY GIVE YOU A FAX NUMBER, AND OF COURSE NO RESPONSE GIVEN

FINALLY YOU MUST WAIT A GOOD 1,2,OR MORE HOURS WAITING ON YOUR PHONE TO REACH A CUSTOMER SERVICE AGENT, THAT IS IF YOUR PHONES BATTERY DOES'NT DIE OUT.

  THE GOVERNMENT BODY MONITORING REACHOUT WIRELESS NEEDS TO GET THEM TO MAKE CHANGES OR EITHER FINE THE COMPANY OR END THE PLAN BECAUSE IT IS USELESS.

 

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This report was posted on Ripoff Report on 01/13/2014 10:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/reachout-wireless/columbus-ohio-43224/reachout-wireless-nexxus-communications-reachout-needs-to-go-columbus-ohio-1115118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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