Report: #1232964

Complaint Review: readydebit

  • Submitted: Tue, June 02, 2015
  • Updated: Wed, June 03, 2015
  • Reported By: r-bon — golden Colorado USA
  • readydebit

    Nationwide
    USA

readydebit readyfinancial/metabank/accountnow readydebit visa gold----prepaid cards locked as soon as you reload with funds!!!!! ramone Nationwide

*UPDATE Employee: Readydebit Financial

*UPDATE Employee: ReadyDebit Card Lock

Show customers why they should trust your business over your competitors...

readydebit card puchased  5/21/2015 activated with process [made one purcase 4$--- reloaded card 385$ at the same time with cash 385$ [ called card to check balance it was there and they said card was now locked ]  with no reason and to just send in personal documents  [ notta chance of that ]  and  why should i have to any way its aprepaid card with my  cash funds .card still locked to this day 6/2/2015  with no call or resolution    whata big time  idenity theft/ money scamm      someone needs to fix this    crap

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This report was posted on Ripoff Report on 06/02/2015 11:46 AM and is a permanent record located here: http://www.ripoffreport.com/reports/readydebit/nationwide/readydebit-readyfinancialmetabankaccountnow-readydebit-visa-gold-prepaid-cards-locke-1232964. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#1 UPDATE Employee

Readydebit Financial

AUTHOR: AccountNow - (USA)

Hello R-Bon,

I am sorry to hear you have a restriction on your card. Generally, when a restricton is placed on your account and verification documents are requested, it is to protect you and the funds on your account. When these documents are requested, we cannot work around it and need them to clear your account. I would be happy to take a look for you and proivde any options available. Please send us an email to executiveoffice@accountnowinc.com and provide your full name, address and account number to assist you further.

Sincerly,

Readydebit

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#2 UPDATE Employee

ReadyDebit Card Lock

AUTHOR: ReadyDebit - (USA)

Hello Valued Customer,

 

I am sorry to hear you have a lock on your card. Generally, when a card is locked, it is to undergo additional verification steps. I would like to review your account and see how we can resolve this issue for you. Unfortunately, we cannot discuss private information in a public forum. Please send us an email at executiveoffice@accountnowinc.com and provide us your full name, address and account number or last 4 of card number.

Thank you,

Readydebit

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